![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
Customer ReviewsforEcono Auto Painting & Body Works
13 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Mikata C
1 star04/19/2024
I found econo online showing it had a special for $322 for basic repaint. Thats all I needed. I had a small small small dent right above my ***** sign that I had someone to fix it just like they replaced my bumper, fender and etc....******* went by econo, asked did they have a special and was told they could just do a basic repaint for ****** and that he would take care of the little bump...ok I hand my keys over in perfect condition and he took My car key off...all keys perfectly fine, not falling apart in pieces and I was told my car would be ready the next day...never got an answer about using the coupon for the discount....okay TODAY I get a call that it's ready and I get there...he made sure to get Mt money FIRST without mentioning or showing me THAT MY CAR *** IS COMPLETELY DAMAGED...BROKEN...IN PIECES...FROM THE *** TO THE *** IT WAS IN..I even stupidly asked did they drop it but ive dropped my keys 100s of times and it's never broke!!! He said maybe someone did but i can put some super glue on it and it'll have to dry for an HOUR!!!!UMMM I live in gray ***** yall broke my key im suppose to go back to gray and what come back in an hour????? I started getting ****** and left bc i kmrw he knew my key wasnt like that at all when i handed it to him!!! AND BEFORE I GOT IGNORANT like the workers i l3ft. i realized i now have tp replace my key with a locks *************** OF CARELESS, IGNORANT PEOPLE!!!!! THE *** IS THE SIMPLEST THING A CAR PLACE SHOULD KNOW JOT TO F UP!!! I literally have tp hpld it all together or it falls apart. So anyone rrading this, if u think your getting a deal then go somewhere else bc by the time they tear your key up and u pay for a key and locksmith u may as well pay professionals!!!..and they will yhrow the paint tape they used in your car so all u smell is paint...until u find the tape. As far as yhe paint job it jusy may start ******* with spots like this....mind u I CANT CRANK MY CAR UNLESS I HOLD AND SQUEEZE IT A CERTAIN WAYReview from Luis beteparlamerlda T
1 star11/06/2023
This place is as crooked as any bad business can b they don't sand professional there paint is the lowest quality of the bottom of the barrel there management is the lowest u can find in costumer service there a bunch of theives tell u one price n then upon delivery another I don't know how there in business there a bunch of back stabbing people looking for a quick buk especially the Longwood store I hope they shut down n never make a cent and management is left to work for the money n people they have taken advantage ofReview from Jon S
1 star10/17/2023
Terrible job. Had to take it back to redo. Then it was still terrible. It was supposed to be painted the same stock red color. The first paint matched but the second paint was purple. I regret taking my car there. Wish I had my old car backReview from Shawn M
1 star07/12/2023
Terrible experience. WO-******, date of service June 28 - July 10, 2023. I knew I was getting the cheapest paint job, but the damage to my car wasnt worth it. They cracked my windshield, didnt paint the mirrors, stained my arm rest, a lot of overspray, and it appears someone walked on the roof of the car. Several indentations are visible. They did not protect any windows before the sanding process. You can see on the windows where their sander contacted the windows. The manager must call his supervisor to authorize a windshield repair, but I dont have confidence. They tried to tell me it was cracked before they started to work on it. I had a picture of the car when I dropped it off. Make sure you have before pictures of your car. Do a detailed video to protect yourself. I will update this post if they do the right thing and repair the damages they made.Review from Adiah J
1 star01/12/2023
They painted my cat and stole valuable items out ????and when I confronted them they didnt have any remorse or empathy not even a apology I worked hard for what I have its a shame that its people in the world who takes from others no regard for their situation I would never do business with them OR RECCOMEND?????Review from Esteban F.
1 star10/15/2022
Paint job inferior. After 11 months started to peel. Prorated warranty would only credit 1 month. Just like paying for whole new Paint job. Multiple visible sanding spots seen under the Paint. Would give 0 stars, but not an option. 12 month worthless warranty.?. Econo Paint. ***** N Florida Ave Tampa ** *****Review from Ted M
1 star09/15/2022
OMG where do I begin. 90% of all paint work is prep !! obviously this company has never heard of that. Overspray on everything. Absolutely no time put into prep. Painted my transmission cooler white, previously black. Overspray on almost every part of the car that wasn't a body panel. Even my tires were painted white. also painted my tailpipe white. All trim, moldings, running boards, Full of overspray. if you have an old police car that's two different colors you just want to get painted so you can make your bed car a little better but still look bad, maybe go here, but do not bring anything you cherish to the people !! first time I went to pick it up the two doors they did wear yellow, as I said my car is what. Left it to let them try again. Came back this time the paint was white but so was everything else on the car "overspray" this guy came out strutting his feather (o so proud) saying this is what we do, meaning this is how good we are. Of course, it was raining when I picked it up, so I was unable to see all the overspray. Unbelievable do not go to this company !! you've been warned.Review from shane R
1 star09/05/2022
Worst experience with a auto paint/body shop ever!!!! If I had to do this over again, I would not let these guys paint a little red wagon for me. This all started on 7/1/22. Came to the shop and dropped off the truck and understood that being the Friday before the 4th holiday we wouldn't be able to get it back until later the following week. Ended up making 5 total trips to review the job and every single trip we had issues that had to be re-worked. Painted the plastic trim around doors, placed brand new emblems over old adhesive which made the emblems stick out, didn't remove adhesive where we had vent shades on top of the doors above the windows, orange peel finish, runs of paint on the corners, overspray on a brand new ranch hand bumper front and back. I purchased new emblems for every single decal on this truck, they lost the 4x4 stickers and the 1500HD emblems for the doors. We picked up the truck on 7/29 and Jesses was to replace the emblems that they lost. I followed up several times asking about the replacement emblems and stickers and all I got was the run around, Let me call my supplier, let me call my boss to see if I can order from Amazon, we have them ordered and they haven't came in yet. Here we are over 30 days later and I haven't heard from him. I went ahead and re-ordered both sets and installed them myself. Now I am out another $175 for decals that they lost on top of the $1050.00 paint job. Jesse is a con man and the whole operation at this location lacks the ability to pay attention to details. They don't do what they say and zero follow up when you call the check the status. Of the 5 trips we made (over an hour away) 3 trips we wasted time and with Diesel fuel at $5 per gallon I am probably out $150 in fuel. Not once did he call and provide any kind of update or any follow through. His shop personnel are not qualified to spray weeds much less paint. Everyone I came in contact with seemed to not really care about the quality of the work.Review from Sandy S
1 star05/18/2022
Location - Knoxville, TN
Picked up my car September 2021. While looking over the car while still at the business I noticed a couple of bubbles on the hood as well as a big paint run on the back bumper. I pointed them out to the employee and he told me to allow a few months for the paint to completely cure.
I waited till May to bring the car back. The day I visited the business was extremely busy. In the office were two men assisting customers. When my turn came and I explained why I was there and what I wanted to one of the men, I was informed to bring the car back in one week and they could take care of the defects. I also requested a clear coat and was quoted it would be $109. I told the employee that's fine.
When I bright the set back in one week, the gates were closed during business hours.
I called that Monday and was told the manager probably went to turn in his report and go to the bank. I was also told I could bring the car anytime and they would take care of it.
The following Friday, I brought the car by and explained to the employee in the office why I was there and what I was told and agreed upon. During that conversation the manager walked in and told me that I did not have a one year warranty on the paint job I previously purchased and he wouldn't honor what I was quoted two weeks ago. Initially he told me he would charge me $175 for the clear coat and then he raised the price 3 times until the cost was over $300. I told him I didn't understand why they wouldn't stand behind their contracts nor quotes. He proceeded to tell me he doesn't have to honor anything and doesn't have to paint the car. I told him I agreed and that they will not paying my car and their quality sucks.
Moral of the story... DO NOT PAY A DIME FOR THEIR SERVICE!Review from Aletha B
1 star09/28/2021
This place is absolutely horendous. My vehicle was taken to Econo in Daytona Beach in need of painting with specific focus on the peeling clear coat, peeling paint and bumper repairs . The vehicle was to be sanded and painted the same color and a clear coat applied. Once notified the vehicle was ready I went to retrieve the vehicle it was despicable. I should have known there would be an issue as a customer was complaining about the bumper of her Volvo not being properly painted when I was dropping my car off. At pick-up as I walked around my vehicle I noticed that two emblems were broken off, the military sticker in the rear window was scraped up, and it was just placed the car on 9/11. The vehicle had been sanded in a circular motion and painted. Therefore, the paint job has waves in it. It looks like a black map. Once the vehicle was sanded it WAS NOT blown off, so I have debris protruding from the surface of the vehicle. They simply just painted over the trash/debris left on the car. The bumpers had bubbling paint that was never sanded, but was painted over. I asked *** when could the top surface of the vehicle could be corrected he said, "oh, I can't touch that for a month." My son spoke to the manager "***" who stated he would take 100.00 off. At this point this place needs to be shut down. *** indicated one emblem is just missing the grommets and he would replace the other, basically thats all he wants to replace, but its totally off the vehicle. At pick-up I had chipped and peeling paint on the front bumper and the rear bumper. So I left the vehicle left for six days(for bumper repair) and when I went to pick it up today there were paw prints on the hood as well as hand prints in the paint that could not be wiped off. Prior to leaving, I confronted *** about this issue and he state "it's just hand prints that a little wax will take off. The only reason I paid for this is because I literally get sick when I speak to him and I'm tired. I have sought legal action and I will let the attorney handle the final steps of this process. I WILL NOT be driving the vehicle at all until I am satisfied. -5 (No Stars) is there RATING!!!!!!!!! I hope consumers inquire to BBB before taking there vehicle to this place, so they won't experience what I have experienced.
Customer Review Rating
Average of 13 Customer Reviews
Contact Information
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.