Business ProfileforLandscape Creations & Maintance Inc

On January 25,2023 I purchased some trees and plants from landscape creations. They were delivered and installed on February 1,2023. On the day of delivery a few of the trees did not look so well. I addressed this to the owner ***** and the installers. I was told to water the trees and plants every other day. I contacted the owner ***** on February 6-8 with no response to let him know about the trees not improving they were turning brown and leaning over. I went to the place of business on the 8th as I did not hear back and spoke with his daughter. She told me to send the pictures of the trees to them. I then waited a couple more days and reached out to the owner again. He told me to send him pictures as I already have. He sent me a message that he would get back to me in a couple more days. So finally he gets back to me and says he can stop by to take a look at them. He came to my house said how horrible they all looked and offered to replace the cheapest tree. I went to the business to pick out a couple trees that equals the amount of the tree I purchased. He was very friendly in front of the other customers. Later that day he sent me a message that he will only replace with one tree that was half the value of the one I originally purchased. He never replaced the others and avoided me for months I then did a charge back on my card to get their attention and sure enough they then. Reached out. They never tried to help with replacing the trees blamed me for lack of water to get out of the tree guarantee for replacement.