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ComplaintsforBayshore Appliance Inc.
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Complaint Details
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Initial Complaint
10/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 10-03-22 I purchased a refrigerator for $500.00 plus tax and delivery totaling $585.00 from Bayshore Appliances located in ***************** **. I was given a 15 day everything covered and 6 months warranty on the labor. On Saturday, 10-08-22 the refrigerator was delivered. On Saturday, ****, I called Bayshore to inform them that there was a loud noise coming from the ice-maker. They replied "it was just filling up with water". On Sunday ****, I messaged them letting them know that the loud noise was still there and ice maker was not working. I ask if he could come and fix the problem. He emailed me back and said that he would come get the refrigerator and that I could go some place else. My reply , just come and fix it. He would not reply. On Monday *****, I received a phone call from him that he was coming to pick up the refrigerator. Once again I informed him that I just want him to honor the warranty given and come fix the problem. His reply to me" I'm not going to honor it and I'm not going to fix it. He was yelling during this whole conversation and I do not want any contact with him personally because of his actions. Since he breached his warranty agreement with me, Bayshore forced me to contact an appliance company to fix the problem . At this time I am seeking from Bayshore Appliance the money to cover this repair bill. Also, money for the 6 month warranty that they will not honor.I have enclosed the information requested.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.