Business ProfileforVolusia Medical Center, LLC

I had a telahealth scheduled on 2/29/24. I was told that they would call my prescription in. I checked with my pharmacy and was told they notified ***********************, **** that he did not put the dosage. I called Volusia Medical within their business hours and was told he was gone for the day. I asked if they could contact him so I could get my medication and was told they didnt have his number. The receptionist put me on hold and called my pharmacy. I was then told it was my fault that I asked for a dosage that was not available. I informed her that I did not request a dosage that I am not a doctor. I again asked her to get in touch with *********************** and have him fix it. She said she would call me back but did not. I called this morning and was told he is with patients and Id not have time to help me, that they would call right back. I waited two hours and called back and asked to speak with someone in charge. ******** got on the phone and started the conversation with I need to be patient and stop calling. I was told that ************** is with patients and that is his priority. I told her that I paid my copay and I am a patient as well. ******** told be that I need to wait and stop being so difficult. I explained to her that it has been 22 hours since my visit and she told me that they have 24 hours to help me. She also said that she was done talking to me I have been a patient there for 7 years and feel like they have absolutely mishandled this situation. This was their mistake and tried to blame me for it.I have filed a complaint with Tricare and also with the board of medicine It is my understanding that Volusia Medical Center is allowing a doctor ******** on a suspended license. This greatly concerns me