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ComplaintsforGordon LaPierre's Pressure Cleaning and Home Repair LLC
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Complaint Details
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Initial Complaint
09/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
We paid contractor to install a microwave over the stove.He removed the cabinet over the stove and cut the wrong end of the cabinet and reinstalled it upside down.He refuses to replace cabinet and refuses to refund the 150 paid him to install itBusiness response
11/09/2023
We are willing to refund $150 cashiers check by certified mail.
The microwave was 2 inches too big to install, there was no room for pots pans if they left cabinets the way they were.Per the customer's verbal request we shortened cabinets by 2 inches, but when we hung the cabinets back it the drywall was showing and it came up 2 inches too short.
Customer response
11/09/2023
Complaint: 20581923
I am rejecting this response because:I would like $200 for new cabinets from someone else.
After he shortened the cabinets and hung them back up, they were up upside down which exposed the drywall behind and ruined these cabinets.
Sincerely,
Arnette &****** ******Customer response
12/15/2023
This response was provided verbally to BBB:
We have not received the refund promised by the business.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.