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ComplaintsforMcDaniel Insurance Solutions, LLC
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Complaint Details
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Initial Complaint
12/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I started trying to reach this company on October 16th. They had my auto insurance set up as pay in full for the year and I needed to change it to monthly. They never got back to me, they don't answer their phones or their emails. AAA couldn't help me either because I used an independent agent. Finally on October 27, ***** took a down payment of $200 and told me I would be billed monthly. On November 22nd I tried to download my insurance only for the website to say it was cancelled on October 27th. I immediately called and left 2 messages and ***** called me back saying she and the manager would get with AAA and straighten it out. She said she would get back with me. Two days later I tried unsuccessfully to reach the office again through email and voicemail. No one called me back. I had to purchase auto insurance through a different company. I want my down payment back.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.