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ComplaintsforGreen City Solar, LLC
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Complaint Details
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Initial Complaint
06/06/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
4-2-2024 paid with check / cashed. Company came to take my solar hot water collector off my metal. Roof as I needed to replace 2 panels. I have called the company 5 times and left my phone number looking to get the solar hot water reinstalled. I have also e- mailed to the e-mailed provided on their site.I have not received any communication from them . my solar panel is still on the side of the house were they left it.Business response
06/07/2024
I called and left a message last week trying to set up a date for service. I also replied to your email that was sent. Im not sure how you are disputing $350 when thats what was paid for me to remove the panel.Initial Complaint
09/15/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
I received an estimate and agreed to the job. After it was finished I received an invoice for $282.20 higher than the estimate. Robert O. said it was because the job took more materials. Don"t think that was right. That is why I asked for an estimate.Business response
09/30/2021
Business Response /* (1000, 6, 2021/09/27) */ The customer asked for an estimate to reinstall the system. I provide an estimate to reinstall however, I was unable to clearly provide an estimate on all parts that were needed to reinstall the system. I gave the customer the estimated price for the work that was completed. Consumer Response /* (2000, 8, 2021/09/27) */ (The consumer indicated he/she ACCEPTED the response from the business.) He invoiced me only $20.00 more which was reasonable. I want to thank you for helping me out. I definitely would not use that company again.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.