ComplaintsforBidux
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Complaint Details
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Initial Complaint
04/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Vehicle was purchased and delivered state that it ran and drive but would not accelerate to get off the tow truck (dead pedal) Members of the team was contacted but show lil to no remorse left me without a option until I further reached out to support Vehicle also has a custom made speaker box built in were my spare tire should be which leaves me with no room to carry a spare which is vary hazardous if needed * built in speaker box * was not in the discretions nor add gallery and a spare tire is needed so are my tool boxInitial Complaint
03/25/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Used ABetterBid AKA Bidux to purchase a vehicle at a Copart Auction. Vehicle was won at auction using their services for $500.00 and included $673.00 in auction on March 23rd 2022 and other fees for a total of $1173.00 Payment using electronic wire transfer was stated as only way to conduct transaction and was processed/paid on March 24th 2022. A shipping request was processed and general quotes of $1100.00 were posted on there websites. When the actual shipping cost was finally submitted on March 25th 2022 the cost became $2699.00 and again a electronic wire transfer was demanded as only form of payment. I spent all 3 days in question making online chats, exchanging emails and making telephone calls with "Agents" trying to process the everything. Mostly I was either not answered, or I was ignored, or told that needs to be handled by another department. Finally at wits end and not wanting to deal with any more BS or extortion, I asked to partially refunded for cost of vehicle purchase and told them to keep the "Fee's" charges. I was then told to contact Copart Auctions regarding the matter. Copart Auctions told me everything has to be handled by ABetterBid/Bidux because the problem resides with regarding the vehicle in question because they were the actual buyers. So now, I am getting even more "runaround" from ABetterBid/Bidux wanting even more fees $400.00 to relist the vehicle on auction. Amazing how a $500.00 vehicle puchase can become a $3872.00 nightmare. Just refund me the $500.00 and we can forget the matter.
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Contact Information
1970 NE 153rd St Unit 1
North Miami Beach, FL 33162-6063
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.