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Customer ReviewsforEpicVin
69 Customer Reviews
- Date
- Highest Rating
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Review from usapatriotman m
1 star07/25/2024
notice to people looking to use EPICVIN reviews: LOOK AT ALL CLIENT REVIEWS ON THIS SITE OR OTHERS SUCH AS TRUSTPILOT. there is a common trend and that is a ONE STAR evaluation. Why???? reports are incomplete, not trustworthy. AND the company has no respect for its clients. The company does not care about your non satisfaction and they keep hiding behind their terms of reference to deny you a reimbursement. LOOK ELSEWHERE for other companies that give you a longer trial period and are listening to your needs.Review from Ibrahim A
1 star07/18/2024
I tried to cancel my subscription, I just used their service for $1 for 2 reports, and then they took $49.99 without offering any service. I asked them to refund my money, but they did not. In addition, the information on their two reports that I received in the free trial is not sufficient to take your money. They do not refund your money however you do not take any service from them.EpicVin Response
07/22/2024
Dear *******,
Thank you for taking the time to provide us with your feedback. We truly appreciate your insights and are committed to addressing any concerns you may have.
Our $1 trial period is designed to offer users a glimpse into the value of our services, allowing them to experience firsthand what EpicVIN has to offer. It's important to note that this trial period is clearly outlined on the purchase page before the payment is made, with automatic conversion to a monthly subscription if not canceled within the specified timeframe.
We strive for transparency and clarity in all our communications, which is why we ensure that our subscription terms are agreed upon before any purchase is made. For your reference, please find a screenshot of our purchase page here:
********************************************************************************
The terms are also clearly stated in our Terms & Conditions, available by the link: *******************************************************. Please note that all clients agree to the Terms & Conditions before the purchase.
If you have any suggestions on how we can further improve our services or would like to communicate directly with our leadership team, please feel free to reach out to us at *************************************.
Thank you once again for choosing EpicVIN. We are dedicated to enhancing your experience with us.
Warm regards,
The EpicVIN TeamReview from DERRICK H
1 star07/18/2024
I have seen the responses from other EpicVin complaints and expect the same generic response. This is a ****, ******, and a complete waste of funds for a void subscription service that will not be utilized. Then to offer a credit in the same amount to use on their website is the email response I received as their terms and conditions are in the contract, what contract I only paid or 1 report and only needed one report. Total ****!!! User beware and do not pay the $1 feeEpicVin Response
07/22/2024
Dear *******,
Thank you for providing us with your valuable feedback.
We want to take a moment to clarify the purpose behind our $1 trial period. It's designed to introduce our services, allowing new users to experience the value we offer.
It's important to note that this trial's terms are clearly outlined on the purchase page before the payment is made. If not canceled within the specified period, the trial automatically converts to a monthly subscription.
Our goal is to maintain transparency and clarity in all our communications, which is why the terms are prominently displayed on the purchase page:
********************************************************************************
The terms are also clearly stated in our Terms & Conditions, available by the link: *******************************************************. Please note that all clients agree to the Terms & Conditions before the purchase.
Furthermore, we welcome any suggestions on how we can improve our services or any direct communication with our leadership team. Please feel free to email us at ************************************** We value your insights, and every voice is essential to us.
Thank you for choosing EpicVIN. We are committed to serving you better.
Warm regards,
The EpicVIN TeamReview from Paul K
1 star07/16/2024
Same as everyone here, trialed for $1, then PRIOR to the end of the 3 day trial I was billed *****. I filed a claim through PayPal, with evidence of timestamped reciepts but was denied, then denied on appeal. Ultimately I went to my bank to dispute the charge and was finally given my money back (USAA is great btw).EpicVin Response
07/17/2024
Dear ****,
Thank you for taking the time to provide us with your feedback. We truly appreciate your insights and are committed to addressing any concerns you may have.
Our $1 trial period is designed to offer users a glimpse into the value of our services, allowing them to experience firsthand what EpicVIN has to offer. It's important to note that this trial period is clearly outlined on the purchase page before the payment is made, with automatic conversion to a monthly subscription if not canceled within the specified timeframe.
We strive for transparency and clarity in all our communications, which is why we ensure that our subscription terms are agreed upon before any purchase is made. For your reference, please find a screenshot of our purchase page here:
********************************************************************************
The terms are also clearly stated in our Terms & Conditions, available by the link: *******************************************************. Please note that all clients agree to the Terms & Conditions before the purchase.
If you have any suggestions on how we can further improve our services or would like to communicate directly with our leadership team, please feel free to reach out to us at *************************************.
Thank you once again for choosing EpicVIN. We are dedicated to enhancing your experience with us.
Warm regards,
The EpicVIN TeamReview from JO T
1 star07/15/2024
A BIG SCAMMER! STEAL MONEY BY CHARGING YOUR CARD FOR A SUBSCRIPTION THAT YOU DIDNT SIGN UP FOR! BEWARE!EpicVin Response
07/17/2024
Dear Customer,
Thank you for taking the time to provide us with your feedback. We truly appreciate your insights and are committed to addressing any concerns you may have.
Our $1 trial period is designed to offer users a glimpse into the value of our services, allowing them to experience firsthand what EpicVIN has to offer. It's important to note that this trial period is clearly outlined on the purchase page before the payment is made, with automatic conversion to a monthly subscription if not canceled within the specified timeframe.
We strive for transparency and clarity in all our communications, which is why we ensure that our subscription terms are agreed upon before any purchase is made. For your reference, please find a screenshot of our purchase page here:
********************************************************************************
The terms are also clearly stated in our Terms & Conditions, available by the link: *******************************************************. Please note that all clients agree to the Terms & Conditions before the purchase.
If you have any suggestions on how we can further improve our services or would like to communicate directly with our leadership team, please feel free to reach out to us at *************************************.
Thank you once again for choosing EpicVIN. We are dedicated to enhancing your experience with us.
Warm regards,
The EpicVIN TeamReview from Dave A
1 star07/11/2024
This Company is a COMPLETE SCAM. I tried to cancel as it didn't give me the information that it said it would. I cancelled literally 2 hours after I signed up for the service $1, 3 day trial. I have emailed them numerous times and they refuse to refund the $49.99 that they charged me. Do NOT use this company! They truly are a scam and the information that they give you isn't anything like carfax. EpicVIN is a crooked bunch that will take your money and run!EpicVin Response
07/12/2024
Dear ****,
Thank you for taking the time to provide us with your feedback. We truly appreciate your insights and are committed to addressing any concerns you may have.
Our $1 trial period is designed to offer users a glimpse into the value of our services, allowing them to experience firsthand what EpicVIN has to offer. It's important to note that this trial period is clearly outlined on the purchase page before the payment is made, with automatic conversion to a monthly subscription if not canceled within the specified timeframe.
We strive for transparency and clarity in all our communications, which is why we ensure that our subscription terms are agreed upon before any purchase is made. For your reference, please find a screenshot of our purchase page here:
********************************************************************************
The terms are also clearly stated in our Terms & Conditions, available by the link: *******************************************************. Please note that all clients agree to the Terms & Conditions before the purchase.
If you have any suggestions on how we can further improve our services or would like to communicate directly with our leadership team, please feel free to reach out to us at *************************************.
Thank you once again for choosing EpicVIN. We are dedicated to enhancing your experience with us.
Warm regards,
The EpicVIN TeamReview from Tee S
1 star07/11/2024
This so called business is a scam and needs to be properly disposed. Might as well pay the $40 with carfax and get legitimate information for your dime because this is a complete robbery! I am currently working with my legal team in getting a law suit ordained because this is a violation of my consumer rights. I was given a false *** report and forced a membership with this company! My report did not show that the car I purchased had an open recall, I took my car to get the standard services etc and was told by dealership that an open recall is on the car. The *** research from this report stated there was NO open recalls on this *** so when I reported to customer service that I needed a refund I was told that since Ive already opened a claim with the payer (paypal) theres nothing they could do. I only opened a claim with PayPal because they charged an additional $50 membership fee that was not authorized. You pay a $1 *** searches and addition money for additional searches. But then they make you pay a $50 membership fee after three days PLUS pay additional money for additional *** searches. I never got my money back for the incorrect *** report I basically paid $50 for three *** reports thats inaccurate!! Its an rip off.EpicVin Response
07/12/2024
Dear ******,
Thank you for providing us with your valuable feedback.
We want to take a moment to clarify the purpose behind our $1 trial period. It's designed to introduce our services, allowing new users to experience the value we offer.
It's important to note that this trial's terms are clearly outlined on the purchase page before the payment is made. If not canceled within the specified period, the trial automatically converts to a monthly subscription.
Our goal is to maintain transparency and clarity in all our communications, which is why the terms are prominently displayed on the purchase page:
********************************************************************************
The terms are also clearly stated in our Terms & Conditions, available by the link: *******************************************************. Please note that all clients agree to the Terms & Conditions before the purchase.
Furthermore, we welcome any suggestions on how we can improve our services or any direct communication with our leadership team. Please feel free to email us at ************************************** We value your insights, and every voice is essential to us.
Thank you for choosing EpicVIN. We are committed to serving you better.
Warm regards,
The EpicVIN TeamReview from Jonathan R
1 star07/10/2024
They have a clearly deceptive business practice. I hope they get sued and shutdown.EpicVin Response
07/12/2024
Dear ********,
Thank you for sharing your feedback with us. We greatly value your input and are here to address any concerns you might have.
The 1 dollar trial period is designed to introduce our services, allowing new users to experience the value we offer. This trial's terms are clearly outlined on the purchase page. The page clearly states that the trial is automatically converting to a monthly subscription if not canceled within the period.
Our aim is to ensure transparency and clarity in all our communications. That is why the terms of the subscription are agreed before the purchase is made. Please see the screenshot of the purchase page:
********************************************************************************
The terms are also clearly stated in our Terms & Conditions, available by the link: *******************************************************. Please note that all clients agree to the Terms & Conditions before the purchase.
If you have suggestions on how we can improve our services or wish to communicate directly with our leadership team, we invite you to email us at **************************************
Thank you for choosing EpicVIN. We look forward to enhancing your experience with us.
Warm regards,
The EpicVIN TeamReview from DeWayne N
1 star07/09/2024
They hide an automatic $49.99 subscription in their Terms and Conditions. You don't find out about it until they charge your card and send you an email. Cancelling the "subscription" is easy but they won't refund the money. What a scummy company.EpicVin Response
07/10/2024
Dear *****************************,
Thank you for taking the time to provide us with your feedback. We truly appreciate your insights and are committed to addressing any concerns you may have.
Our $1 trial period is designed to offer users a glimpse into the value of our services, allowing them to experience firsthand what EpicVIN has to offer. It's important to note that this trial period is clearly outlined on the purchase page before the payment is made, with automatic conversion to a monthly subscription if not canceled within the specified timeframe.
We strive for transparency and clarity in all our communications, which is why we ensure that our subscription terms are agreed upon before any purchase is made. For your reference, please find a screenshot of our purchase page here:
********************************************************************************
The terms are also clearly stated in our Terms & Conditions, available by the link: *******************************************************. Please note that all clients agree to the Terms & Conditions before the purchase.
If you have any suggestions on how we can further improve our services or would like to communicate directly with our leadership team, please feel free to reach out to us at *************************************.
Thank you once again for choosing EpicVIN. We are dedicated to enhancing your experience with us.
Warm regards,
The EpicVIN TeamReview from Robert M
5 stars07/08/2024
EpicVIN.com was quite useful for specific car history information. It gave me a general sense of the car's authenticity, even if it wasn't highly detailed. EpicVIN made my car purchase possible. The 3-day trial with unlimited access was fantastic for evaluating multiple cars and narrowing down my options.EpicVin Response
07/09/2024
Dear ******,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailedit's feedback like yours that motivates us.
For any further assistance or questions, we're just an email away.
Warm regards,
The EpicVIN Team
Customer Review Rating
Average of 69 Customer Reviews
Contact Information
2035 NE 151st St
North Miami Beach, FL 33162-6013
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