ComplaintsforTou, Incorporated
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Complaint Details
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Initial Complaint
01/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Bathroom renovation for my mothers home....Shower, tub, tile floors, vanities installation paint and light fixtures.After work was done and my family started using bath rooms we notice that we were having water leaks from the toilet and shower.I reached out the the ** *********************... to come back to inspect where the water was leaking and NEVER CAME BACK and STOPED TAKING MY CALLS.Business response
05/13/2024
Certainly! Heres a simplified version of the response including a mention of calling the client:
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Dear ******************,
Thank you for your complaint through the Better Business Bureau. We apologize for the inconvenience caused by the renovation issues and for our lack of response.
We are eager to resolve this matter promptly. We will call you within the next 24 hours to schedule an inspection and repair any damages as quickly as possible. Our goal is to ensure the renovation meets your expectations and to restore your trust in our services.
If you have any immediate concerns, please contact us directly at *****************
Thank you for your patience.
Best regards,
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.