Business ProfileforJohn C. Rizzo Custom Painting, LLC

I met with John in early February 2022 to get a quote on painting my home and my lanai deck and pool trim - he had painted a neighbor's home and it look professional and she seemed pleased, John sent me a proposal by email 2/3/22. I was out of town at the time and when I returned, I sent him a check for $1900.00 deposit on 2/28/22. I submitted my paint request to my HOA on 3/18/22. The work was scheduled for April. John called me and told me he was working on a job and it would be in May before they could paint. I said no problem. John had told me the always review their work and make any touch ups needed. He also said he guarantees his work. He started around the week of May 16th.. they arrived early each morning, worked till about noon and then were gone. The first day they did the power washing and prep work - then painted the soffits, and gutters along with the prep for the house...the next day started the painting of the house rolling over the stucco which had been yellow to a blue color. John and his helper were nice and helped me change out some outside lights and my front door hardware. I did give them a $200 tip for helping with that. The last day they were their painting the lanai and trim was 5/19/22 - John always seemed in a rush to finish - I was told not to be on the lanai for 48 hours. I paid them and they left. Neighbors came over to look at the job and were finding alot of areas that were not covered by the new paint. I called John and ask him to come back and touch up - I told him I would mark the area's with painters tape, he ask me not to as he didn't want it to be seen of all the locations there were to touch up. I did mark as many places as I could find. I also sent him pictures of paint on my screens, paint on the bar outside the kitchen window. blue paint on the white paint, drops of blue paint on the white lanai deck etc. I need them to correct the lanai and pool trim that was not finished correctly -he refuses.