ComplaintsforProto Tech of Fort Lauderdale, Inc

• Initial Complaint

  12/08/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I had a terrible experience with these guys!***** and his son ****** did a really bad job fixing my Porsche and charged me close to $14,000 on the first bill, with millions of promises and zero results! I trusted their word when they said they were working on my car. After 3 weeks I went to check on it and they had done nothing! I asked for pricing multiple times and was told not to worry, that they were taking good care of me, because I was referred by a mutual friend. I was initially quoted $5,000-$6,000 for parts and labor. At the end they would not give me my keys. They held my car hostage until I paid the inflated bill !!! My car was released to me without the problems even being fixed! See attachments. I am going to pursue this until justice is served! Do not do business with these people! You will be as dissatisfied as I am!

  Business response

  12/27/2022

  Please see scanned business response.

  Customer response

  12/27/2022

   
  Complaint: 18545192
  
  I am rejecting this response because:

  They never fix my daylight, the cause more damage to my car. 

  They charge me away more money that they originally quoted me, they hostage me and my car if i'll not pay them they will not give me the keys.

  i would never go there back, i don't trust them and scared that they will do more damages.  

  last time that i was there the owner son play with weapons inside the garage, that's unusual thing to see in business, i'm not taking chances back.

  i would like to have my money back. that's all. i don't want anything with those guys.

  Sincerely,
  
  Hen *****

  Customer response

  01/05/2023

   
  Complaint: 18545192
  
  I am rejecting this response because:
  After reading the Owner respond, i would like to respond.

  A vile and lying guy, who devalues me and makes me stingy
  After I paid him close to 20 thousand dollars for no work and nothing he did for me.
  Only trouble, a headache and I wasted 3-4 months so that I could have the car repaired by professionals.
  and sell it at full price.
  On the other hand, the son of the owner of the company named ****** lied to me and said that he can do something that he usually does not say or do for others, and it is illegal.
  I happened to record it and I would be happy to share the recording with you.
  In doing so, they stole another $1500 from me without giving me my money back.
  Now, to show you that I'm not lying, and they took advantage of the situation and me, I have in my possession the plane ticket that I had at the time the car was in their garage and they wrote and lied again that I returned the car to them after a month.
  A lie and a lie, and in additional I have correspondence with ****** that contradicts everything that ***** wrote down and claimed here.
  Bottom line, I was stung by almost 20 thousand dollars without full compensation, I left their garage with my head down because they held my car hostage until I paid them what they asked for.
  I will never go back to her, and in addition I am filing a complaint with the city, agriculture, and even if I have to I will go further until I get my money or at least part of it.

  Sincerely,
  
  Hen *****

  Customer response

  01/06/2023

   

  I am rejecting this response because:
  After reading the Owner respond, i would like to respond.
  A vile and lying guy, who devalues me and makes me stingy
  After I paid him close to 20 thousand dollars for no work and nothing he did for me.
  Only trouble, a headache and I wasted 3-4 months so that I could have the car repaired by professionals.
  and sell it at full price.
  On the other hand, the son of the owner of the company named ****** lied to me and said that he can do something that he usually does not say or do for others, and it is illegal.
  I happened to record it and I would be happy to share the recording with you.
  In doing so, they stole another $1500 from me without giving me my money back.
  Now, to show you that I'm not lying, and they took advantage of the situation and me, I have in my possession the plane ticket that I had at the time the car was in their garage and they wrote and lied again that I returned the car to them after a month.
  A lie and a lie, and in additional I have correspondence with ****** that contradicts everything that ***** wrote down and claimed here.
  Bottom line, I was stung by almost 20 thousand dollars without full compensation, I left their garage with my head down because they held my car hostage until I paid them what they asked for.
  I will never go back to her, and in addition I am filing a complaint with the city, agriculture, and even if I have to I will go further until I get my money or at least part of it.
  Sincerely,
  
  Hen *****

  Business response

  01/18/2023

  Please see scanned business response.

  Customer response

  01/19/2023

   
  Complaint: 18545192
  
  I am rejecting this response because:

  Unbelievable, This guy is a mafia gang. 

  I would never answer to any of my client like he did. unprofessional and liar. 

  I would like to share with you all the text messages and the lies that they promise me.
  

  Once you see on texting ( that i have them on my phone ) you will see who is the liar.
  

  They didn't fix anything, they even called me and Threaten me over the phone and in texting. 
  
  I would like that all people will see that review and be aware from them for future. 

  
  Sincerely,
  
  Hen *****

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩