ComplaintsforAffordable Insurance Group, Inc.
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Complaint Details
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Initial Complaint
01/03/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
Been trying to call to no avail so that I can cancel the plan N or G whichever it was. I have reviewed other options for myself which turned out to be better for me. Please cancel the dental, hearing and vision plan as well ASAP. Im expecting to see a refund in my account. Thank you for your cooperation Sincerely *****************************Business response
01/18/2023
To Whom It May ******************** style="font-size: 0.875rem;">***************************** enrolled into ******** Supplement on December 14th; in addition she enrolled into an ancillary product. ***************************** spoke with 2 customer service members on December 15th and elected to cancel the products she enrolled in before ever being charged. There is no refund to award - this is because no payment was made by ***************************** at the time of enrollment, or thereafter; the payments for both the products were voided before merchant processing could take place on December 15th.
Customer response
01/20/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*****************************
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Contact Information
2817 E Oakland Park Blvd STE 3
Oakland Park, FL 33306-1889
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.