ComplaintsforCitywide Lawn Service, LLC
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Complaint Details
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Initial Complaint
10/24/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Company does not carry liability ins (per on site supervisor). They negligently turned on the sprinkler next to me soaking me and my mobility scooter; damaging it. Do not use them unless you wish to open your business up to liabilityInitial Complaint
07/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On June 1st 2023 I observed Citywide Lawn Service workers cutting the grass in my gated complex. There was a worker mowing the grass beside my truck which is a decorative area because it has a lot of stones surrounding that area which its obvious you cannot ride a lawn mower where stones are next to a vehicle. I work from home and my window is right there which I have never seen them ride a lawn mower in that area before. On June 2nd I went to my truck to go on the road and thats when I saw my passenger window shattered and it was evident you could see where on the glass that rock flew and broke it. I immediately called my insurance which they dont cover side glass, only the front windshield so I had to come out of pocket and I hat to pay almost $500 to replace it. Since then they have given my apartment complex the run around for over three weeks, the next thing I learned is that they no longer do business in my complex anymore. I have contacted their employee ****** who completely does nothing and also gave me the run around. I have sent them my invoice of the damaged from the time it happened that I had to pay for and so far they have been ignoring me. This is a terrible business that damages peoples property and it appears they are use to it and getting away it but I want my money back and hoping they learn from this because Im sure Im one of many peoples property they have damaged.Customer response
08/11/2023
Good day, *********** had finally paid for the damage done to my vehicle after I told them I had reported them.
They finally paid me the following day after that therefore you can close this case. Thank you so much!
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.