ComplaintsforAssured Contracting, LLC
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Complaint Details
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Initial Complaint
07/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My son bought a house in *************** and Assured installed a new roof contingent to the sell of the house with a 10yr warranty. Now less than 2yrs the roof started leaking and I contacted Assured who installed it and getting the run around. The ceiling and drywall are getting ruined and now need to be replaced and roof fixed.Initial Complaint
11/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Less than a year ago the roof of my property was replaced by Assured Contracting , now it is leaking , after several times calling them someone answered , they said were sending somebody to check the roof , nobody came, and now they dont answer my calls or emails!Initial Complaint
10/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I contract assured roofing, LLC to replace my roof in 2021.August 2022 the roof started leaking into my guest room. The company came out and fix the leak.Then April 2023 the leak appear again in the same area. This time causing damange with the dry wall. I called and spoke with the reception **** who told me she would relay the message to the manger. I recieve a txt message from someone asking for my address, but no one showed up.So after the attempt of calling the companie, I went to the place of business three time and spoke with manger and still no one have shown up. It's know October 2023 and my guest room wall have water damange and the roof still leaking. To make thing even worst the company installed my double impact front doors which is following apart. (Meanning) I can only used oneside of the door because, the lock broke. I will never recommend this company to anyone. ASSURED ROOFING LLC,took advantage of a single mother.Customer response
11/15/2023
They never came to fix the leak. Know its damaging my guest bedroom wall and floorInitial Complaint
04/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Assured Contracting, LLC installed solar panels at my property on December 22, 2021. The company sold me on the idea that the solar panels would cover 100% of my electric bill. However, after monitoring the production for a year, the solar panels have resulted in underproduction. As a result, I have incurred significant monetary damages. I have had to continue paying my monthly electric bills, in addition to making fixed monthly loan installment payments for the panels. I have tried contacting the company using several different methods. I have tried calling, leaving messages, and emailing them. I have even sent them a letter via certified mail, and no one will respond. They just disappeared after installing the panels and cashing the money.Business response
07/05/2023
Solar systems are designed to produce electricity depending on weather in any coverage if any trees around the property which give shade to the solar ********************** systems are designed by engineers to give you the best return on solar panels all calculations are estimates
We will be sending someone out to see what the production is and why are you having these issues and see how we can accommodate you
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Customer Complaints Summary
4 total complaints in the last 3 years.
3 complaints closed in the last 12 months.