Business ProfileforJohn's A/C Inc.

On 3/7/2024 this Johns A/C company charged me $100 for a service call as my HVAC stopped working. I choose this company because it was a family owned company, and I thought they were a fair business. They were neither fair, nor were they honest. I am 73 years old, hey severe diabetic taking insulin shots three times a day. I was told a gentleman by the name of **** would be my service man. **** and another man came to my home. After about three hours, they still cannot determine what was wrong with my air conditioning. They installed a new thermostat which they told me I needed, and that was supposed to be in the cost of $100. It is not a Honeywell thermostat as they told me it was. I was so upset I called the company and told them to please tell those people to leave and they did that. The next day, the owner came and he went outside and cut my foam padding that covered the copper wires completely off. He charged me $254 and change. He did no work whatsoever aside from telling me I should not live in this house because of my age, and that I needed a new HVAC system. I would like for them to come and check out this useless new thermostat, which I do not need and did not need. I was overcharged $154 plus change! He said I should be in a low income high-rise like he put his mother in, enter call him when I wanted to replace my HVAC system. He wanted an additional $600 for two copper wires that he said might solve the problem. He simply kept stressing over and over redundantly that I need a new HVAC system! I had three estimates and all three comfort representatives told me I should file a complaint with the Better Business Bureau after they saw how he cut the foam off the wires outside. They also assured me this is not a Honeywell thermostat that I was charged for but were supposed to be included in the hundred dollar service call! **** was insulting and demeaning to me about my age. I feel it was ELDER abuse to say the least! Also, overcharged