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Find a Location

One Heck Of A Floor has 1 locations, listed below.

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    Business ProfileforOne Heck Of A Floor

    Ceramic Tile Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10525 SW 45th Ct, Ocala, FL 34476-4267
    BBB File Opened:
    7/27/2018

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/11/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    5/4/2022 I paid One heck of a floor $1367.00 dollars to install 724 sqft of laminate and vinyl flooring in my home located at ******************************************************** They put flooring down that had chips . They used no floor leveler so now the flooring is buckling and separating. They didn't finish inside the closets or put transitioning strips in. Myself and Floor factory outlet ********************************************************** *************).have made sevral attempt's to resolve this issue. At this point I have to buy more flooring to replace what is bad and pay someone else to remove and replace the replacement flooring and to put down floor leveler.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Doug G

    1 star

    03/23/2022

    I WILL NOT RECOMMEND this business!! He installed our vinyl flooring with a one year installation warranty. After installation there were some problems with the trim around the base board. The installation was completed the end of September and I informed him early November about the problems. He was going out of town for a couple of weeks and with the holidays coming up we agreed to get in touch after the first of the year. I tried to contact him on January 17, 25, February 3 and 16 leaving a message each time. I finally received a call back on February 17. He offered to come that afternoon but we were unavailable. He stated that he had a long job in Mt. Dora and would get in touch with me February 28 or March 1. He never called so I called him on February 28 and March 7 leaving a message each time. As of March 23rd I still have not heard anything from him. He was highly recommended by Floor Factory Outlet in Ocala, Florida. I repeat I WILL NOT RECOMMEND HIM to install any type of flooring.

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    BBB Serving Central Florida

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