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Find a Location

OneRestore Inc. has 1 locations, listed below.

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    Business ProfileforOneRestore Inc.

    Fire Clean Up
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/31/2017

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    OneRestore offers residential and commercial services for restoration of fire, water, mold and storm damage.

    Business Details

    Location of This Business
    Ocala, FL 34471-0605
    Years in Business:
    11
    Business Started:
    1/1/2013
    Business Started Locally:
    1/1/2013
    Business Incorporated:
    8/31/2012
    Accredited Since:
    7/31/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Mike J. Farrell II, President
    • Mark Anderberg
    Contact Information

    Principal

    • Mike J. Farrell II, President

    Customer Contact

    • Mike J. Farrell II, President
    • Patrick Pizzulo
    • Mark Anderberg
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/29/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We have been in a contract with OneRestore for over two years (January 2022). They were hired to repair flooring, drywall, kitchen cabinets, bathroom vanities after a bathroom flood. We have had numerous issues, including the wrong cabinets (brand and sizes) being ordered, an argumentative project manager, and overall poor workmanship issues from their subcontractor. After the job was on hold for a few months because I was so unhappy and wanted to go elsewhere (October 2022-January 2023), I spoke with the owner and asked that they just finish the job. They finally installed the cabinets in August 2023, after a year of being without kitchen cabinets or a kitchen sink. There are still outstanding items that are left: toe kicks for cabinets, ***** in the cabinets that need to be touched up, one cabinet door that needs replacing, unfinished paint and tears in our drywall in the kitchen from where the cabinets were removed, and some other minor workmanship issues in other parts of the house. I kept being told that they were waiting on supplies, or now that they were trying to schedule for when their contractor is around my area. I was told possibly the week of March 18th but now Ive gotten no response to my follow up on 3/23. I would just like for them to finally complete the outstanding work so that I can move on from this. I have been more than patient. I have done everything asked of me, and paid my part.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Central Florida

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