Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Paul Davis Restoration of Lake, Marion and Sumter Counties has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPaul Davis Restoration of Lake, Marion and Sumter Counties

    Fire and Water Damage Restoration
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers restoration services for fire and water damage.

    Business Details

    This is a multi-location business.

    Find a Location

    Paul Davis Restoration of Lake, Marion and Sumter Counties has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      5982 SE 68th Street, Ocala, FL 34472
      BBB File Opened:
      11/5/2010
      Years in Business:
      24
      Business Started:
      3/17/2000
      Business Started Locally:
      9/11/2010
      Business Incorporated:
      3/17/2000
      Type of Entity:
      Corporation
      Alternate Business Name
      • H J Ingold, Inc.
      Contact Information

      Principal

      • H. James Ingold, Director

      Customer Contact

      • Judy Ingold, Director
      • H. James Ingold, Director
      Additional Contact Information

      Fax Numbers

      • (352) 307-7500
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Preparing for and recovering from flooding

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/25/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On November 29th, 2021 I filled a claim with my home owners insurance for a water leak. *** ***** insurance hired Paul Davis Restorations to repair my home. In December they started work on my home. They worked sporatically and the first week in June a packing company packed out all my furnishings. On June 6th. I went to stay at a motel. On June 7th. I left the motel and went to stay with a friend because of a bug problem in my motel room. The work continued very slowly and in July the workers for Paul Davis treated my house for mold. While treating for mold the air vents were taped over and barriers were put in place for the rooms. The workers didn't turn off the airconditioner and the compressor on my airconditioner burned out. The workers went a week or more at a time without working on my home. When the walls were repaired in the bedroom the plaster work was so bad that I actually cried when I looked at it. I took pictures of it and complained to the workers and the insurance company. They finally repaired the walls. When my kitchen cupboards were installed they were mismeasured and now I have to walk sideways between the cupboards and the refrigerator to go through to the hallway. The owner of the company told me that this will be fixed while he was standing in the kitchen talking to me but it hasn"t been done and they want to move me back in with no heat or air and having to walk sideways to go through the kitchen into the hall. I was told that I would be back in my home by December 23rd, 2022. Now I am told that my home should be finished on January 24, 2023. I ask about the heat and air and was told that a letter had been sent to the insurance adjuster. Another thing that happened during this repair was my water bill kept going up each month with no one in the house. I had to pay $400.00 for a leak detection company to find out where the water was going. The workers were rinsing their tools with a hose out side and didn't turn the faucet off completely and it was watering the tree and ferns. I have been living out of my home for 7 months and there is no excuse for the time that has been wasted. I need help from someone to get back into my home. I will soon be 75 years old and I don't deserve to be treated this way. Anything that can be done will be much appreciated. I have pictures of the poor work that has been done,

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Leslie L

      1 star

      01/03/2023

      I don't know where to start but I hope this review will stop somebody from having to be homeless. This is a franchise of a national company. Please be careful. This particular owner has contracted the worst tradesmen to complete the smoke damage to my home that I have ever seen! It has been 17 months and he quit because I hurt his feelings when I was told in October that my house was FINALLY finished only to find mismatched cabinets, flooring that looks nothing like we ordered (you can see the difference between the sample and the floor plank shown in the last 2 pics), screws coming out from underneath window sills, gaps around almost every light switch and light, and to top it all off bathroom counter tops that are oozing with caulk to make them fit and a bathroom mirror that is crooked and doesn't meet the counter. I can go on an on (49 picture worth of major mistakes) His response when we asked him did he feel like he should fix this mess. "You signed the contract and we don't warranty out work" CAVEAT EMPTOR!

      Local BBB

      BBB Serving Central Florida

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.