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ComplaintsforHorse Country Trading Company
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/28/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On July 14 I placed an online order for a beaded color in the amount of $62.00. I realized later on when i went to see the estimated arrival that the seller did not send an invoice for the purchase. I phoned and left her a message and received the text that is attached. I have attempted 3 more times in the past week (w/o aug 21) with zero communication from seller. I have disputed the charge with my bank and i am awaiting the outcome of this. Would not recommend anyone doing business with Kimi as she appears to scam a lot of people from the reviews.Initial Complaint
03/07/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Placed on line order - have not received item - no e-mail or phone calls returned when trying to contact company. Have sent several e-mails and left several voice mail messages for the company with no response back. Credit card has already been charged and no item received. Company has several bad reviews when it comes to shipping products.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.