ComplaintsforThe Grounds Guys of Ocala
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Complaint Details
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Initial Complaint
05/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This is perhaps the worst lawn company I have used to date. They have had multiple issues in the last 3 months. To include: running over my sons toys, scalping my gas to below an inch with a weedeater (when I requested cuts at the highest setting), hitting my termite console without replacing the lid, and they just didnt show up for a whole month one time. On top of this absolutely hands way of doing business, after I reached out to ***************************** (GG of Jax beach) and she gave me a free month since they missed an entire month, but said nothing back about them scalping my grass. Then, they came back and did it again. This is the worst lawn care company I have ever seen in my life. Absolutely horrible. Further, I was initially supposed to be receiving cuts at the end of the week and they moved them to Tuesdays without consulting me at all. Monetary amount shown is a monthly payment.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.