Business ProfileforDeLuca Toyota

In 12/22 I bought a car from Deluca Toyota. I thought I had a good experience until I learned otherwise. Before heading to finance, the sales manager ********************* asked me "What can we do for you to take this home" The price of the vehicle was $42,979. I told him to sell it to me for $42,000, he hesitated but then agreed. I look at my buyers order and it was still the original price.The Finance Manager, *********************, was going through the paperwork process and told me in order to get a lower interest rate with the bank, I needed to get the extended warranty. This is called tied selling and is illegal from what I understand. He sold me $2000 worth of extra product that I was taxed and paid interest on so he could make a commission. After I expressed my frustration on ****** reviews, a gentleman named *************************, an apparent Liaison for Toyota reached out trying to resolve the situation. Against my better judgment, I called and thought they would do right and try to find an amicable resolution. I was on the phone for an hour and this man said "What can we do to make this right?" I knew anything I said wouldn't happen. I threw some things out there and he said he would take it to his hire *** and get back to me in a day or 2. The worst part of it is, he never got back to me, it's been 2 weeks and not a word. He didn't even call to say, Hey look, unfortunately there is nothing I can do. I would've respected him just for doing that. I've emailed him twice and have heard absolutely nothing. I'll say, I didn't do my due diligence in research and reading everything I signed, as it was an overwhelmingly amount of information. But to take advantage of me (30 F), to make a buck is disgusting. The way this situation was handled is grossly wrong. Do not do business with these shady individuals. Be forewarned. *Deluca Toyota, DON'T RESPOND TO THIS REVIEW just to save face. What I will do my due diligence on, is making sure anyone I know, will not give you any business.