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Find a Location

Jenkins Mazda has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Jenkins Mazda

      1740 SW College Rd Ocala, FL 34471-1663

      BBB Accredited Business
    • Jenkins Mazda

      2025 SW College Rd Ocala, FL 34471-1663

      BBB Accredited Business

    Business ProfileforJenkins Mazda

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/6/2012

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This dealership offers Hyundai, Mazda, Acura and Volkswagen sales, financing and service of new and per-owned automobiles.

    Business Details

    This is a multi-location business.

    Find a Location

    Jenkins Mazda has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Jenkins Mazda

        1740 SW College Rd Ocala, FL 34471-1663

        BBB Accredited Business
      • Jenkins Mazda

        2025 SW College Rd Ocala, FL 34471-1663

        BBB Accredited Business
      Location of This Business
      1740 SW College Rd, Ocala, FL 34471-1663
      BBB File Opened:
      11/13/2006
      Years in Business:
      18
      Business Started:
      5/23/2006
      Business Started Locally:
      5/23/2006
      Business Incorporated:
      1/26/2006
      Accredited Since:
      2/6/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • DJ Ocala Holdings, LLC
      • Jenkins Mazda of Ocala
      Business Management
      • Maria Patino, Customer & Community Relations Director
      Contact Information

      Principal

      • Maria Patino, Customer & Community Relations Director

      Customer Contact

      • Tom Formanek, President/CEO
      • Maria Patino, Customer & Community Relations Director
      • Jim Bronson, General Manager
      Additional Contact Information

      Fax Numbers

      • (352) 620-2234
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/07/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      Traded in my 2022 *** ***** on march 28th of 2024, is now past may 6 and the dealership still hasnt paid off the trade in or gotten an approved deal on the 2020 f150 I purchased. I just want to return the truck and take my *** back with my down payment and go somewhere else because Jenkins Mazda has ran so many inquiries on my credit and driven it down so far I cannot get approved for financing. I want my property returned with the money I put down on the new truck and they can have their property back immediately.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Randy H

      1 star

      01/07/2024

      Dirty car, terrible customer service.My wife and I were very disappointed with the buying experience and how we were treated afterwards.After telling our salesperson what type of car we were looking for and what price range, he located a 2020 Mazda CX-5. Over the phone, he said there would be no problem getting us a payment of $367/month $0 down, but when we sat down at the dealership to look at numbers, the lowest price he showed us was $420/month $1,000 down. After repeatedly explaining how unprofessional and frustrating it was that he bait and switched us, he was able to get the price down to the original number he quoted and admitted thats my bad. I f*cked up.We ended up purchasing the vehicle, but werent able to test drive it as it just recently came into the dealership. We were taken back into the service area and only were able to see it on a lift while it was inspected by the service team. We were told the vehicle would be ready in 2 days after being inspected and detailed.When we received the vehicle, the outside was clean, but the inside had numerous areas that hadnt been cleaned. We called the dealership and noted how dirty the inside was. They agreed to detail the vehicle again and offered a $50 **** gift card for our inconvenience.After bringing the vehicle in and waiting another 2 days, we were notified the vehicle was ready for pickup.The inside of the vehicle still had numerous stains on the roof, seats and headrests. Additionally, weve still yet to receive the gift card that we were promised.My wife and I have purchased vehicles from 6 dealerships and have never received a car in such poor condition, and received such negative customer service before.

      Local BBB

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