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Find a Location

GumRx has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • GumRx

      2501 SW 57th Ave Unit 701 Ocala, FL 34474-9848

    • GumRx

      PO Box 773705 Ocala, FL 34477-3705

    Business ProfileforGumRx

    Online Retailer
    Multi Location Business

    Current Alerts For This Business

    Advertising Review:
    In March 2019 BBB contacted the business about the following advertising claims on the business website:
    "All Natural Ingredients Solution"
    "All GumRXTM products are all 100% Pure Ingredients, All Natural."
    "GumRXTM is 100% pure, all natural, essential oils of almond, spearmint and peppermint."
    " This scientific formula..."
    "100% Botanical Oils of ..... 100% all Natural Product"

    BBB Code of Advertising indicates:
    Basic Principles of the Code
    The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
    Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
    An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
    Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.

    BBB advertising concerns also included:
    "GumRXTM products help clean your gums, teeth and mouth of tartar build up, plaque by killing the bacteria causing germs."

    BBB Code of Advertising indicates:
    Claimed Results
    Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.

    BBB advertising concerns also included:
    "100% satisfaction guarantee" graphic seal.
    "Go ahead and try GumRXTM for 30 days entirely at our risk...."

    BBB Code of Advertising indicates:
    Advertisers should only use "satisfaction guarantee," "money back guarantee," "free trial offer," or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
    When "satisfaction guarantee" or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.
    Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.

    To date the business responded but has not provided further information or updates.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    GumRx has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • GumRx

        2501 SW 57th Ave Unit 701 Ocala, FL 34474-9848

      • GumRx

        PO Box 773705 Ocala, FL 34477-3705

      Location of This Business
      2501 SW 57th Ave Unit 701, Ocala, FL 34474-9848
      BBB File Opened:
      3/12/2019
      Years in Business:
      7
      Business Started:
      8/15/2017
      Business Started Locally:
      8/15/2017
      Business Incorporated:
      8/15/2017
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Trusted Natural Care LLC
      Contact Information

      Principal

      • Keith Benson, Managing Member

      Customer Contact

      • Keith Benson, Managing Member
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/18/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I purchased a periodontal treatment from Western Dental called GumX that is allegedly for gum disease. I was told it would heal my gums and prevent future damage. I used this product one time, and I experienced too many side effects. I am experiencing cold sores, fever, headache, cold like symptoms, and painful gums since I used this. I was not told I would experience side effects. This product is over priced and too painful to use. I was not offered alternatives and basically coerced to purchase this. I was never told the individual price of this product. I was told the final price of my tooth extraction, and then I noticed after I paid that the GumX was not provided as a free product.

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Serving Central Florida

      BBB Reports On

      BBB reports on known marketplace practices.

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