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Find a Location

Safe Water Alliance, LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Safe Water Alliance, LLC

      407 S Magnolia Ave Ocala, FL 34471-1161

    • Safe Water Alliance, LLC

      null Streamwood, IL 60107-2913

    • Safe Water Alliance, LLC

      720 SW 17th Pl Ocala, FL 34471-1233

    • Safe Water Alliance, LLC

      635 Progress Way Sanford, FL 32771-6988

    Business ProfileforSafe Water Alliance, LLC

    Water Purification Equipment
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Safe Water Alliance, LLC has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Safe Water Alliance, LLC

        407 S Magnolia Ave Ocala, FL 34471-1161

      • Safe Water Alliance, LLC

        null Streamwood, IL 60107-2913

      • Safe Water Alliance, LLC

        720 SW 17th Pl Ocala, FL 34471-1233

      • Safe Water Alliance, LLC

        635 Progress Way Sanford, FL 32771-6988

      Location of This Business
      407 S Magnolia Ave, Ocala, FL 34471-1161
      BBB File Opened:
      12/20/2018
      Years in Business:
      10
      Business Started:
      2/20/2014
      Business Started Locally:
      2/20/2014
      Business Incorporated:
      2/20/2014
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Entek Environmental Technologies
      Business Management
      • Rance Kay, Manager
      Contact Information

      Principal

      • Rance Kay, Manager

      Customer Contact

      • Neal Delettre, President
      • Rance Kay, Manager
      • Anthony Mendola, Manager
      • Donald Grace, President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/10/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I called a month ago for system maintenance because our solar panel hasn't been turning on for months after someone had already come out to "fix" it. I got a hold of the service department the first time surprisingly. He didn't even ask my name and thought I was a different customer he talked to previously. It was weird and confusing and very unprofessional. I was told I would be contacted to get some out to fix it again, but two weeks later didn't hear anything. I called the service department again and left a voicemail. Another week goes by, left another voicemail to the service department. A week later, tried the corporate line and left a voicemail and still no response. My 6 mo son has been breaking out in a skin rash I believe is due to our water becoming too hard because our water system hasn't been working for months now. I seriously am so disappointed with this company and wished we weren't fooled by our 4 hour sales pitch. I want nothing to do with them anymore and want a refund for this expensive useless system and customer service.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jenna T

      1 star

      11/07/2022

      No right to be in business. Total scam. Needs to be removed. Spent 4 hours with a man and almost bought the system. Glad I didn't. They promise $100 gift card. After my fiancé got through, the lady was so hostile I walked in my front door to hear "Delores" screaming at him. The technician said when he came, they were the highest accredited water company on the BBB. He showed me a paper printed out with a 4.9 rating. Turns out they aren't even accredited. Eventually she said she would get a check in the mail tomorrow, they don't even have the gift cards they offer. This type of soliciting should be a legal because most importantly I am letting a stranger into my home, who now I know lied... So DELORES if you are reading this, pls call me bc you all make it impossible, literally, impossible to get in touch with. I can't believe this is legal. Scamming first time home owners and this is okay? I will be getting in touch with the governor and mayor and asking them to act. This is a scam, and they know it. Why would you spend your entire life working here, Delores? Do you enjoy lying to people? I'm so confused. GOVT PLEASE ACT!

      Local BBB

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