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Complaint Details
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Initial Complaint
08/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have a contract with this Fabricator to install a railing in front of my property since January 2022, and it has NOT been done as of this date. I have contacted the owner Mr. Lee N***** docent of times and he has given me many, many excuses, promises and dates which has been INVALID. I want the railing installed! I do not what to do. Kindly assist me to get these people to do what we agreed.Business response
09/15/2022
Business Response /* (1000, 8, 2022/08/23) */ Contract was signed in March not January. This is a custom railing that takes some time. We have been in constant contact with the customer. Went to install last week and had to make some modifications, returned materials to the shop and will be installing soon.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.