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Find a Location

Florida Bed Bug Pros has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFlorida Bed Bug Pros

    Bed Bug Removal

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    15506 Kingsmill Pl, Odessa, FL 33556-2884
    BBB File Opened:
    11/3/2016
    Years in Business:
    8
    Business Started:
    3/22/2016
    Business Incorporated:
    3/22/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of JB243999 for this business, issued by Department of Agriculture- Pest Control

    These agencies may include:

    Department of Agriculture- Pest Control

    1203 Gov Sq Blvd Ste 300

    Tallahassee FL 32301

    (850) 617-7900

    http://www.800helpfla.com

    BBB records show a license number of JE291307 for this business, issued by Department of Agriculture- Pest Control

    These agencies may include:

    Department of Agriculture- Pest Control

    1203 Gov Sq Blvd Ste 300

    Tallahassee FL 32301

    (850) 617-7900

    http://www.800helpfla.com

    BBB records show a license number of JE68817 for this business, issued by Department of Agriculture- Pest Control

    These agencies may include:

    Department of Agriculture- Pest Control

    1203 Gov Sq Blvd Ste 300

    Tallahassee FL 32301

    (850) 617-7900

    http://www.800helpfla.com

    BBB records show a license number of JE282564 for this business, issued by Department of Agriculture- Pest Control

    These agencies may include:

    Department of Agriculture- Pest Control

    1203 Gov Sq Blvd Ste 300

    Tallahassee FL 32301

    (850) 617-7900

    http://www.800helpfla.com

    BBB records show a license number of JE41509 for this business, issued by Department of Agriculture- Pest Control

    These agencies may include:

    Department of Agriculture- Pest Control

    1203 Gov Sq Blvd Ste 300

    Tallahassee FL 32301

    (850) 617-7900

    http://www.800helpfla.com

    BBB records show a license number of JE234538 for this business, issued by Department of Agriculture- Pest Control

    These agencies may include:

    Department of Agriculture- Pest Control

    1203 Gov Sq Blvd Ste 300

    Tallahassee FL 32301

    (850) 617-7900

    http://www.800helpfla.com

    BBB records show a license number of JF269678 for this business, issued by Department of Agriculture- Pest Control

    These agencies may include:

    Department of Agriculture- Pest Control

    1203 Gov Sq Blvd Ste 300

    Tallahassee FL 32301

    (850) 617-7900

    http://www.800helpfla.com

    BBB records show a license number of JE38540 for this business, issued by Department of Agriculture- Pest Control

    These agencies may include:

    Department of Agriculture- Pest Control

    1203 Gov Sq Blvd Ste 300

    Tallahassee FL 32301

    (850) 617-7900

    http://www.800helpfla.com

    BBB records show a license number of JF243466 for this business, issued by Department of Agriculture- Pest Control

    These agencies may include:

    Department of Agriculture- Pest Control

    1203 Gov Sq Blvd Ste 300

    Tallahassee FL 32301

    (850) 617-7900

    http://www.800helpfla.com

    BBB records show a license number of JE244322 for this business, issued by Department of Agriculture- Pest Control

    These agencies may include:

    Department of Agriculture- Pest Control

    1203 Gov Sq Blvd Ste 300

    Tallahassee FL 32301

    (850) 617-7900

    http://www.800helpfla.com

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Florida Premium Home Services, LLC
    • FPHS
    Business Management
    • Mr. Charles Zeller, President
    Contact Information

    Principal

    • Mr. Charles Zeller, President

    Customer Contact

    • Mr. Charles Zeller, President
    • Mr. Chad Bromagen, Member
    • Mr. Larry Cross, Member
    • Mr. Brendan Gifford, Member
    • Mr. Michael Gifford, Member
    • Mr. Scott Goode, Member
    • Ms. Melissa Zeller, Member
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/12/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    On March 24 I contacted Bed Bug Pros of Florida regarding bed bugs in my home. I spoke with a man named Scott. I described my problem and he agreed I had bed Bugs. He agreed to send Larry C. to treat the next day, Thursday. Larry arrived around 10 am the following morning. I showed Larry the pictures of the bugs I had scooped up with a sticky lint roller and Larry agreed these were bed bugs. Larry stated Thermal treatment is the only way to kill bedbugs. Poison does not work. I felt assured by him so I paid him $1350 for treatment and a 90-day warranty. Larry stated he was the foremost expert in Bed bugs. I left my home during the treatment and that afternoon Larry called me around 4 pm to let me know he was finished. I spent that night in a hotel. The next day i bought all new bedding, pillows sheets, blankets, mattress cover, etc. to put on the new mattress which was still in a plastic cover to use that night. That night when I was bitten on 7 different spots by bedbugs The pillows and mattress were full of black dropping from the bedbugs which is the bed bug's excrement. I called Larry and advised him of the situation. He acted as if he did not believe me, he told me it was almost impossible. After much back and forth he agreed to come back. 4 days later Larry treated my home with poison which did not help. I still have bed bugs. I called Larry the next day he told me he had to talk to his boss and would call me first thing the next morning. Larry never called and would not answer my calls. I finally told him I would file a complaint. I finally got in touch with his boss, Chuck and I sent him pictures of the bed bugs on my mattress and the bites on my body. I asked Chuck to honor their 90-day warranty and come back to do the Thermal treatment again or a refund. Chuck refused, Chuck told me the only bedbugs I have are between my ears, in other worlds, it is my imagination. He told me he would not honor the 90-day warranty and told me off.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of West Florida

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