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Find a Location

BergOFF Kitchen has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • BergOFF Kitchen

      11063 State Road 54 Odessa, FL 33556-3443

    • BergOFF Kitchen

      PO Box 858 Elfers, FL 34680-0858

    Business ProfileforBergOFF Kitchen

    Kitchen Accessories
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers wholesale and retail kitchenware.

    Business Details

    This is a multi-location business.

    Find a Location

    BergOFF Kitchen has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • BergOFF Kitchen

        11063 State Road 54 Odessa, FL 33556-3443

      • BergOFF Kitchen

        PO Box 858 Elfers, FL 34680-0858

      Location of This Business
      11063 State Road 54, Odessa, FL 33556-3443
      BBB File Opened:
      5/3/1995
      Years in Business:
      36
      Business Started:
      5/3/1988
      Business Started Locally:
      5/3/1988
      Business Incorporated:
      1/4/2005
      Type of Entity:
      Corporation
      Alternate Business Name
      • Berghoff USA
      • BergHOFF International, Inc.
      Contact Information

      Principal

      • Mr. Raymond D. Van Den Langenbergh, President

      Customer Contact

      • Mr. Raymond D. Van Den Langenbergh, President
      • Mrs. Deborah Van Den Langenbergh, Vice President
      • Ms. Tiffanie Warnes, Customer Service Representative
      • Mr. James James, Project Manager
      Additional Contact Information

      Fax Numbers

      • (727) 375-5424
        Primary Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/08/2024

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      Date of transaction - 12/08/2023 Place of Purchase - Kolhs Item Purchased- 21-Piece BergOFF Forged Knife Set Order # - ********** Price- $348.29 The 8" Chef Knife in this set has a crack (delamination) in the spine causing brown rust staining at that area. This is a defect in the metal, not caused by shipping or other damage. All other knives are good. I contacted the company over 3 weeks ago, and then again 3 days ago. I have heard nothing since the first email they sent back asking for proof of purchase and shipping information over 3 weeks ago in which I fully provided.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      May D

      1 star

      01/29/2022

      I purchased the whole set of their Euro Cast during a demonstration at Sam's Club. I have had them for a few years. I have taken excellent care and I was the only person using them. I now have several pans and skillets where they are peeling! I NEVER USED anything but silicone utensils on them. I have tried to contact the company getting them to replace them. They are suppose too have lifetime warranty!!! I have not received no communication from them. This set was very expensive. I just knew I could pass them down to my grandson one day. What a waste of money!!!! Now.. I will have too trash the ones peeling. I'm afraid to use them. I'm so disappointed and upset.

      BergOFF Kitchen Response

      02/22/2022

      Emails have been sent to the customer requesting a valid street address for replacements to be sent. One email on December 3, 2021, and again on January 11, 2022. No response has been received to date. If the customer will provide a valid street ship to address replacements will be sent.

      Customer Response

      02/22/2022

      I did not receive email

      My address is:
      **** ******* ****
      ************* XXXXX-XXXX

      Customer Response

      03/16/2022

      I need to make a positive comment about Euro Cast.
      It's sad it took going through the BBB, but they did replace my pans. I appreciate Euro Cast for standing by their lifetime warranty. I love these pans and skillets.
      I hope my news ones do not peel like the first set I purchased.
      I'm excited to cook in them again.
      Thank you.
      Happy Customer.

      Local BBB

      BBB of West Florida

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