Business ProfileforExpress Oil Change & Tire Engineers

I came to express oil change off of ******** in ******* because I needed my car's driver's side suspension redone. I bought the parts and tools needed for the job. I gave them to express to install properly. I paid them for the services on February 2nd. I immediately returned my car that day or day after due to it making a loud noise when starting to move/stopping. They fixed this issue and I got my car back. I drove the car and felt softer "*******************" vibrations coming from the driver's side of the car. I gave the car to ***** in ******* and they discovered the issues. My transmission mount was missing a nut that holds it in place with the subframe. This caused the noise and also lead to the transmission mount's bolt being damaged. This means my whole transmission mount needs replacing because the nut was never tightened or possibly even assembled. If they took my vehicle for a test drive after the work was performed, they would have easily found the problem.I went back to express oil change and asked for a refund for the poor mechanic work performed on my vehicle on February 25th. They refused to refund me for the work done, replacement parts lost/damaged due to their negligence, or having the repairs done at another shop. I was also an employee at this shop, I would never go back as an employee or customer. This showed me how much concern they give each customer. This is a place that is not concerned with the potential further damage caused my them. I spoke to ******* and he told me no refund was possible for the poor service provided. I gave ******* the documents I received from ***** stating the issues, he only looked at the first page and said no refunds. No solution was presented to me. This is a safety concern for customers. This makes it seem like they prefer customers that can not check their work. It also seems as though they care about the money coming in but not the work itself.