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Business ProfileforNationwide Appraisal Network, LLC
At-a-glance
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Overview
Nationwide Appraisal Network, LLC provides third party appraisal management services in all 50 states &
Products & Services
Business Details
- Location of This Business
- 3180 Curlew Rd Unit 107, Oldsmar, FL 34677-2629
- BBB File Opened:
- 10/6/2009
- Years in Business:
- 15
- Business Started:
- 9/3/2008
- Business Incorporated:
- 9/3/2008
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of MC168 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 11/30/2024.
These agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
http://www.myfloridalicense.com/dbpr/
BBB records show a license number of OWNR405 for this business, issued by Florida Department of Business & Professional RegulationThese agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
http://www.myfloridalicense.com/dbpr/
BBB records show a license number of OWNR404 for this business, issued by Florida Department of Business & Professional RegulationThese agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Nationwide Appraisal & Settlement Network
- Business Management
- Mrs. Cari Pinkert, Chief Information Officer
- Mrs. Joni L. Pilgrim, CEO
- Mr. Steve Sussman, Chief Business Development Officer
- Contact Information
Principal
- Mrs. Joni L. Pilgrim, CEO
Customer Contact
- Ms. Beth Schiavi, Compliance Manager
- Mrs. Cari Pinkert, Chief Information Officer
- Mrs. Joni L. Pilgrim, CEO
- Mr. Steve Sussman, Chief Business Development Officer
Customer Complaints
4 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
6 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Richard J
03/13/2024
Nationwide Appraisal Network, LLC Response
03/21/2024
Good afternoon,
In response to the complaint listed below. Nationwide Appraisal Network would like to submit a timeline of the events that occurred with the order associated in the borrower’s comments.
Order Received 3/1/2024 12:59pm EST.
Payment for Order Received on 3/4/2024 10:43am EST.
Order placed on Hold Pending Additional Documentation from Lender 3/4/2024 2:09pm EST.
Hold Removed 3/4/2024 5:00pm EST.
Appraiser assigned to Order 3/5/2024 12:24pm EST.
Order Accepted by appraiser 3/5/2024 1:25pm EST with due date to client of 3/11/2024 by end of business.
Appraiser advises 3/8/2024 4:05pm EST that she is awaiting information from the local municipality to ensure everything is properly verified and documented before completing the report. Due date extension requested by appraiser. Lender due date unchanged from 3/11/2024 as even with delay from appraiser, order still on track for delivery date.
Appraiser advises on 3/12/2024 9:52am EST that the assignment is complex in nature and that the report will be submitted to NAN that same day. Lender notified.
Report submitted by appraiser to NAN on 3/13/2024 1:52am EST; delivered to lender at 1:40pm EST after Quality Control Review completed the same day.
We apologize of course for any inconvenience that occurred with this order. There was a delay on the payment in the beginning as you can see and also on the field appraiser’s end with the final delivery of the report due to the assignment being more complex than what originally the appraiser had thought. At NAN, customer service is our top priority, and we take it very seriously. Please feel free to contact our Director of Escalation & Vendor Services, Jimmy S***** if you have any questions.
Thank you,
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