ComplaintsforChannells Exquisite Decor LLC
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Complaint Details
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Initial Complaint
06/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid for her to do my baby shower for July 7. It was a package with decorations and the hall that. I reserve it holds up to 80 to 100 guest. So thats the hall I put a payment on for July 7, 2024. So now I came to find out that same hall dont belong to her. And a week befor its time for her to decorate she going to call you and switch the hall for a smaller hall. So befor it got to that point of her calling me. I call her an told her i want to cancel the hold thing. And she started to me that she will give me my 2500 back. now she refuses to give it back after she told me she will. She show people a hall that she now they not going to use just so she can charge more money cause that hall is bigger but then turn around an change it to a smaller hall at the last minute after invitation sent out to my guest.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.