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Find a Location

Aspen Dental has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Aspen Dental

      2565 Enterprise Rd Ste 100 Orange City, FL 32763-8016

    Business ProfileforAspen Dental

    Dental

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2565 Enterprise Rd Ste 100, Orange City, FL 32763-8016
    BBB File Opened:
    8/24/2020
    Contact Information

    Principal

    • Julie Grover, Manager

    Customer Contact

    • Julie Grover, Manager

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/07/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I went to Aspen Dental in October 2023. I was interested in partials. I was pushed into paying for everything up front. The whole experience has been awful. I was degraded by a male dentist and the temporary partial has cut into my mouth after many, many adjustments. I cannot wear partials and I won't be able to come back for the permanent partial and the rest of my treatment. Aspen Dental promises a money back guarantee if not happy. I am not happy. I want a refund for the permanent partial only that I have not received. I need it credited back to my CareCredit card.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    JANE P

    1 star

    07/12/2024

    I went to aspen dental in ***********, **, due to an abscessed tooth on my lower left, where a crown had come out. After x rays, I was informed that I needed 3 extractions, 2 on my lower right, 1 on my lower left, and a root canal on tooth #**, also on my lower left. I stated I wanted a partial to fill in the missing teeth, after the extractions, and was told by the dentist, that due to my slightly crooked bottom teeth, a permanent bridge would work better. Aspen dental wanted over $**00 for the root canal, so I called an area endodontist to check pricing, and was quoted $1350 for the root canal on tooth #**, so I had the root canal procedure done by the endodontist. I then had the 3 teeth extracted at aspen, which took 4 hours due to extensive cutting required, and was extremely painful. In my opinion, I should have been sent to an oral surgeon and the work should have been done under anesthesia. I had an appointment may 29th to have the bridge adhered. For some reason, a 5 tooth bridge was made to replace the 2 side by side teeth extracted on the lower right, which cost me $7500. And nothing was made to fill in the gap on the left side, where the tooth was extracted. Clearly, when I requested the partial to fill in all 3 teeth, and the dentist said a permanent bridge would work better, I assumed that a bridge would go from side to side, like a partial, but be permanent.

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