Business ProfileforNakama Anime Bar

The staff here is so unprofessional. I came into the bar it was very dark and loud and you cant see anything but the people behind the bar. I asked a lady about the reservation I had made earlier for the karaoke room. She only told us that we needed to buy a drink and pay $16 a person to get a private room. I did just that and got no receipt not once was i told by the staff that i was opening a tab or that there was additional 15% being added to my bill before it clears in the bank. We had a great time during karaoke no problem. I woke up this morning to an almost 90 dollar charge. After calling i then learned about their so called common practice of their bank charging 15% extra on ur bill for to make sure the funds can actually clear. So i asked to speak to the manager, who then let me know of a tab i supposedly opened unknowingly that they put an extra 20% gratuity on ur bill. He then told me it was MY FAULT that his staff lacked the common sense to let people who have never been there at that know they started a tab. The manager was rude and blamed me for there negligence i dont recommend swiping your card here but the place is definitely a vibe but other than that its not worth anything else. I will be reporting this place to the BBB as they seem to run off unethical practices. Food was also unseasoned and not worth the money.