ComplaintsforThe Carpet Man
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Complaint Details
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Initial Complaint
07/21/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
June 19, 2023 Purchased flooring from carpet man. Arranged installation, installers came, installed, left. Floor is Not Done! I have contacted the business several times and was told they are on it and the installers will contact me. To date no one has contacted Me from installation team. My floor is not complete and no one is showing up to complete it. I feel I may have to hire another installation team and back charge carpet man for the expense.Customer response
07/25/2023
I was contacted by the owner of the company and he sent a couple guys out to finish the job. The job was done very well and I wish to close my complaint.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.