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Find a Location

HomeSuiteHome has 1 locations, listed below.

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    Business ProfileforHomeSuiteHome

    Apartments
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 11/7/2016

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Business Details

    Location of This Business
    2801 E Colonial Dr, Orlando, FL 32803-5001
    BBB File Opened:
    10/1/2004
    Years in Business:
    20
    Business Started:
    2/27/2004
    Business Started Locally:
    2/27/2004
    Accredited Since:
    11/7/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • HSH Colonial, LLC
    Hours of Operation

    Primary

    M:
    7:00 AM - 9:00 PM
    T:
    7:00 AM - 9:00 PM
    W:
    7:00 AM - 9:00 PM
    Th:
    7:00 AM - 9:00 PM
    F:
    7:00 AM - 9:00 PM
    Sa:
    7:00 AM - 9:00 PM
    Su:
    7:00 AM - 9:00 PM
    Business Management
    • Dianna Chane, Managing Member
    Contact Information

    Principal

    • Dianna Chane, Managing Member

    Customer Contact

    • Dianna Chane, Managing Member
    Additional Contact Information

    Fax Numbers

    • (407) 896-9858
      Primary Fax

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brittany B

    1 star

    02/15/2023

    I do not recommend. The staff housekeeping staff is disruptive. yesterday they asked if i had a room here and today after I entered the room of the person I'm temporarily roomed with housekeeping chose to just enter. I am also a female that does not enjoy being talked to by random people. I have been a victim of terrible crimes and I have had abusers walk into my room before at an actual residence I lived at. I definitely feel disturbed by the staff talking to me and their personalities. I also could have been naked when the staff entered and the area outside the door is an outside area with male guests roaming frequently. The area I'm in has many male predators. The lady that opened the door may have looked to see if there was any men or women outside, however I also would never want to see her face while I'm changing. I have been viciously assaulted while nude in the past. The windows to rooms across the courtyard are also in sight of my doorway and people leave their curtains open. Very disappointed, and now even more wary of the area than I was before. It is unpleasant that the staff does not consider the psychological affects and effects of their actions and words towards others. The sidewalk area is usually dirty, a pressure wash is much needed, and the guests often have parked in front of the fire hydrant outside. I believe that the people staying here have probably been caused psychological problems in the past due to the way the rooms appear and the behavior of staff. The room I'm in has bugs and some of the windows to other rooms have cracks. I am wondering how often the maintenance changes the air filter on the air conditioning units and the sink faucet is dirty enough that I do not feel safe touching the knobs. The shower heads are also covered in grime and bacteria. I am afraid to look at the mattress to see what is under the sheets and covers. The electrical outlets are also broken and in danger of malfunction. Some have been here for two years. DANGER

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