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Find a Location

Alpha Wear, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAlpha Wear, Inc.

    Athletic Apparel

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    The company sells its fitness clothing brand on its website. Some consumers report being led to believe they are part of an "athlete search" or can become a sponsored athlete which requires them to purchase the company's clothing and promote it to others.

    The company's marketing includes offering customers the opportunity to become a brand ambassador, sponsored athlete or paid athlete. These levels are attained by marketing, selling, posting to social media and the number of social media followers.

    Business Details

    Location of This Business
    PO Box 780442, Orlando, FL 32878-0442
    BBB File Opened:
    5/19/2015
    Years in Business:
    11
    Business Started:
    2/27/2013
    Business Incorporated:
    2/27/2014
    Type of Entity:
    Corporation
    Business Management
    • Albert N. Arcuri III, Owner
    Contact Information

    Principal

    • Albert N. Arcuri III, Owner

    Customer Contact

    • Albert N. Arcuri III, Owner
    • Customer Service, Customer Service Representative
    Additional Contact Information

    Email Addresses

    Customer Complaints

    19 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/21/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have ask on several times to cancel the order, they refuse to answer or do so. This company is a sham and should not be able to continue business.
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nicholas K

    1 star

    09/11/2023

    SCAM Alert/ this is from our post I tell the story in the reel but my wife @laurenking_fit was contacted by someone from this company claiming to be Albert. He texted claiming to want her to be a new model/athlete for their low quality fitness gear. She was prompted to order at least 200 bucks worth of gear and was given the link and discount code for her Instagram page. It took a couple of months before the items even arrived and they weren’t the correct items. ????? We did as requested and started making content based around yet another fitness apparel company with the name Alpha in it…. Let’s get a little more creative with names please. She was told in text that she would be contacted by a coach to help with hashtags, creative captions, etc. Did she ever hear from them. Absolutely not. No one from the company liked, commented, or did anything for that matter. So it lead us to asking for a refund where “Albert” the king of scams said that there is nothing she could do to a multimillion dollar company…. Fair point Albert, but we can spread awareness of your terrible products. I can also make fun of you and your lack of compassion towards people that are trying to make an honest living. You see we are decent people and don’t sit behind our phones and take advantage of people. We can share and spam this over and over and continue to tarnish your reputation. Then maybe… just maybe you’ll change your name to something that doesn’t have Alpha in it. I think Beta wear fitness is more appropriate for you and your company’s actions ***update. After my wife told him that she wanted nothing to do with them and to stop contacting/harassing her. He proceeded to spam text, leave voice messages that he promptly deleted, then called to harass further. I would like to say that your background business noise you had playing in the background during the call was a complete joke and we both laughed. I hope you and Miguel sleep well with your PO Box.

    Alpha Wear, Inc. Response

    09/12/2023

    This review is not only completely inaccurate, but the ignorance here shows that Lauren and Nathaniel don’t have the fitness industry experience they claimed to, clearly. First, this order was long delivered as per the tracking shown here: ****************************** Next, our brand sends what’s called an athlete set up email to ensure that each applicant has the proper information to tag us on social. Lauren never once tagged us properly so that her content would appear. This makes Lauren only the second trial athlete in 10 years of business that wasn’t able to follow these basic directions. We certainly won’t waste our energy responding to the blatant ignorance here, but we have had two headquarters here in Florida for nearly 10 years now. Many online business utilize PO Boxes for return packages. This is nothing new in this industry and if Lauren and Nathaniel had any experience, they too would know this. We appreciate the highly inaccurate attempt at defaming our respected brand, but we have indeed already sent all documentation over to our attorney as slandering our brand based off of Lauren’s inability to follow basic directions is not something we will be standing for. Our attorney will be moving forward with any further contact. Meta has already seen our report and is taking action against their slanderous posts. We urge the two of you to do better.

    Local BBB

    BBB Serving Central Florida

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