ComplaintsforLainey Botanicals
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Complaint Details
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Initial Complaint
05/07/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
We hired ************************* to do our wedding flowers on 4/26/24. She guaranteed certain flowers and a certain style and what was got was not even close to what we asked for. We even had our wedding planner confirm with her two weeks before the wedding that she would be using certain flowers, and she confirmed it. She dropped our flowers off without saying anything and never reached out to us after the fact. We got old flowers that were 1/4 of the price we paid. I was a florist for years and know exactly what she tried to get away with. She has offered us a $300 refund and is trying to brush us off. Her lack of communication, scamming us out of over $2,000 and then not trying to talk with us to work something out has forced my hand to leave a complaint. I do not want any other brides to go through what my wife and I have had to deal with.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.