![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
Business ProfileforBraidedByShavonda_
At-a-glance
Related Categories
Business Details
- Location of This Business
- 5401 S. Kirkman Rd., Orlando, FL 32819, Orlando, FL 32811
- BBB File Opened:
- 5/11/2022
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintCustomer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Precious L.
05/03/2022
I have never experienced such horrible customer service in my life. I booked an appointment for freestyle braids and weave in the back. I put a $50 deposit down. The day of my appointment I'm 10 mins away from the hair salon in a **** she texted me make I have a stocking cap. I told her I can't get one are you still able to do the style. She said yes.
I walked in the building she only gave me the address. No other directions to the small studio space. I went to the second floor there's about 19 floors. Then she texted me it's on the second floor. Then I see a girl walking up too me around 10:05 my appointment was for 10:00. She asked me am I here for Shavonda. I said yes so now I'm following her. I sat down in the waiting area because I don't know who this girl is I thought she was a receptionist. Then she told me to sit down in the salon chair.
Now she told me I need a stocking cap. I told her I took a **** here. Shes unprepared She told me I can walk across the busy street of Kirkmen, Orlando. I told her no. She told me I can't do a sew in . I told her website does not say if it's a quick weave or a sewin so I showed her proof. She then began to lie too me and say she can see it but the customers can't. Then she became mad pacing back and forth saying stuff under her breath so I won't hear. She was so GHETTO.
I asked for a refund for my $50 deposit she told me nun refundable. I told her it's on your end. I would of never went to her if it was a sew in. My hair is healthy and waist length. I don't get my hair done often. But this was the worst experience ever. My vacation was in 2 days. DON'T BOOK WITH HER. She so unprofessional, zero customer service service, her outfit was ghetto, unprofessional & no hygiene looked like she rolled out of bed and came straight too work. She said she was going to give me my money back after I had a conversation with her. She said 3-5 days. It's been 7.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.