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          You Tourist Auto Rental has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileYou Tourist Auto Rental

            Car Rentals

            Additional business information

            Additional Info:

            Per business website: Additional insurance and security deposit amounts are applied to Florida residents. 

            BBB suggest before making a reservation with this business you verify the requirements of insurance to be better prepared for final cost when picking up and/or returning the rental car. 

            See all additional business information

            Contact Information

            7138 Narcoossee Rd

            Orlando, FL 32822-5532

            Get Directions
            Visit Website
            Email this Business
            (305) 721-8897

            Business hours

            8:00 AM - 11:00 PM
            Business Hours
            8:00 AM - 11:00 PM
            8:00 AM - 11:00 PM
            8:00 AM - 11:00 PM
            8:00 AM - 11:00 PM
            8:00 AM - 11:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            17 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            7138 Narcoossee Rd, Orlando, FL 32822-5532
            Email this Business
            BBB File Opened:
            9/22/2020
            Years in Business:
            4
            Business Started:
            10/4/2019
            Business Started Locally:
            10/4/2019
            Business Incorporated:
            10/4/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • You Tourist LLC
            Hours of Operation

            Primary

            M:
            8:00 AM - 11:00 PM
            T:
            8:00 AM - 11:00 PM
            W:
            8:00 AM - 11:00 PM
            Th:
            8:00 AM - 11:00 PM
            F:
            8:00 AM - 11:00 PM
            Sa:
            9:00 AM - 6:00 PM
            Su:
            9:00 AM - 6:00 PM
            Business Management
            • Rainelly Ojeda Labarca, Manager
            • Rosmary Raq Ojeda Araujo, Member
            Contact Information

            Principal

            • Rainelly Ojeda Labarca, Manager

            Customer Contact

            • Rainelly Ojeda Labarca, Manager
            • Rosmary Raq Ojeda Araujo, Member
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            17 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/04/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I prepaid for a rental a car from You Tourist Rental Car in ******* for a trip to *******/***********. When I got there, the attendant informed me I would need to purchase insurance from the company. I declined but from there it was one thing after another, they wanted to charge me for services I did not want or need or requested. The attendant then told me despite the fact the car was prepaid, they would not give it to me at all, then he drove my wife and I, both elderly and in our sixties, and kicked us out of his car somewhere in the middle of *******, at night, in a strange city. I never got the rental car, I never got a refund, and it ruined my vacation. Do not go anywhere near these thieves.
            Read More
            Read 16 More Complaints

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Bob P

            05/02/2024

            Scammers. Orbitz should dump them. They charged me almost double my quote.

            You Tourist Auto Rental Response

            05/04/2024

            We are very sorry for your opinion and we apologize for any inconvenience caused. It is important that you know that we have reviewed your case and verified that the charge made corresponds in its entirety with the services specifically requested by you at the time of picking up the vehicle. There is no evidence of any charge made without your specific request and approval. Thank you for your comment, we work on our continuous improvement.
            Read 3 More Customer Reviews

            Local BBB

            BBB Serving Central Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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