Business ProfileforClean Street LLC

In April 2021, BBB contacted the business regarding the following advertising claims:

WARRANTY/GUARANTEE:
LOGO: "Clean Street Satisfaction Guaranteed"
"Quality Guarantee"

PRICE MATCHING:
"Price Match Guarantee"

ENVIRONMENTAL BENEFIT:
"A Cleaner Environment
With a near net zero carbon dioxide emissions;..."

CHARITABLE DONATIONS/GIFT CARDS/WALKING TOUR:
"Help Our Cause
Your support and contributions will enable us to meet our goals and improve conditions of working meme era of society one employee at a time.Your generous donation will fund our mission to provide fair payment to all individuals whom deserve a peace of life .
DONATE NOW"

"Gift Cards
Send a gift card to friends and family or buy it now for your future use.
BUY NOW"

"City Walking Tour
$20.00
BUY NOW
Pay with PayPal or a debit/credit card
A unique walking tour of the City with time to enjoy lunch and shopping too! Maximize your sightseeing with this exceptional tour."

To date the business responded but did not provide any further information or make website updates.

BBB Code of Advertising indicates:
20. Warranties or Guarantees
20.1 When using the term "warranty" or "guarantee" in product advertising, the advertiser must
clearly and conspicuously include a statement that the complete details of the warranty can be
seen prior to sale at the advertiser's location, viewed on the advertiser's website or, in the case of
mail or telephone order sales, made available free on written request.
20.2 Advertisers should only use "satisfaction guarantee," "money back guarantee," "free trial
offer," or similar representations in advertising if the seller or manufacturer refunds the full
purchase price of the advertised product or service at the consumer's request.
20.3 When "satisfaction guarantee" or similar representations are used in advertising, any
material limitations or conditions that apply to the guarantee must be clearly and conspicuously
disclosed.
20.4 When advertising "lifetime" warranties or guarantees or similar representations, the
advertisement must clearly and conspicuously disclose its intended meaning of the term
"lifetime."
20.5 Sellers or manufacturers should advertise that a product or service is warranted or
guaranteed only if the seller or manufacturer promptly and fully performs its obligations under
the warranty or guarantee.

13. Price Equaling, Meeting Competitors' Prices
13.1 Advertisements which set out company policy of matching or bettering competitors' prices
may be used, provided that:
13.1.1 The offer is made in good faith;
13.1.2 The offer clearly and conspicuously discloses fully any material and significant
conditions which apply including, if applicable, what evidence a consumer must present
to take advantage of the offer; and
13.1.3 The terms of the offer are not unrealistic or unreasonable for the consumer.
13.2 Advertisers should be aware that such claims, unless appropriately qualified, may create an
implicit obligation to adjust prices generally for specific products or services. This may be the case
where the advertiser's price for a product or service is not as low as or lower than a competitor's
price.

36. Environmental Benefit Claims
36.1 General Principles
36.1.1 Advertisers should not make broad, unqualified general environmental benefit
claims like "green" or "eco-friendly."
36.1.2 Advertisers must qualify general claims with specific environmental benefits. BBB Code of Advertising
16
36.1.3 Advertisers must possess competent and reliable evidence (often scientific
evidence) to support all environmental benefit claims. Qualifications for any claim must
be clear, conspicuous and understandable.
36.1.4 When an advertiser qualifies a general claim with a specific benefit, the benefit
should be significant. Advertisers must not highlight small or unimportant benefits.
36.1.5 Unless clear from the context, any environmental claim must specify clearly and
conspicuously whether the claim applies to the product, the product's packaging, a service
or just to a portion of the product, package or service.

1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser.
Advertisers should be prepared to substantiate any objective claims or offers made before publication or
broadcast. Upon request, they should present such substantiation promptly to the advertising medium or
BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of
competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately
considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material
fact.