ComplaintsforFlorida Technical College
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Complaint Details
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Initial Complaint
03/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
It has been two months I have requested my **************************************************************************************************************************************************************** contact with me after the numerous calls I have placed and I need assikstance in getting this resolved asap.Initial Complaint
04/12/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I decided I wanted to get my CPC certification to become a medical billing and coder. After a quick google search I reached out to a couple different colleges about taking short courses to obtain the certification needed. Florida Technical College was the first college to reach out to me and offered the shorter course length so it was the college I chose to peruse. I began classes in May of 2022 and took my final exam March 2, 2023. No where did the specify exactly what certification I was getting. I passed my class, and got an email stating I received my certification and it was in the mail to me. Come to find out, the certification I got is a NCICS certification that is not sought after by any employers, unless they are looking for coder with insurance coders specifically. Even then a coder still needs their CPC along with the NCICS. I paid $16,000 for this course and can’t get a job. I was promised assistance with finding a job after graduation where they have only pushed for me to enroll in their bachelor program. I requested to help me with my resume and finding a job before I would consider possibly furthering my education later. I then heard nothing back from them about the matter. It wasn’t until today, 4/11/2023, when I was declined for a job opportunity because I did not have an active CPC certification required for the job did I realize I didn’t have the certification I was going for. After further digging and going back and forth with the career coordinator at FTC, did they explain to me that in order to get my CPC I have to enroll in their bachelor program and spend more money. When in the beginning I could’ve went through the AAPC website and paid for a course and tests to get my CPC for less than the original cost of the 9-month course I took at FTC. I believe they are intentionally withholding information from students, and making them believe they are receiving a different certificate then push them into a bachelors degree to get more money.Initial Complaint
10/20/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I started in this school a few years ago everything started off well. After o have had a few issues with my ***** needing correction the school has ignored dozen of my reach out for corrections to my *****. They state that they can't help me or do anything about it. I reached out to ***** themselves to see if they could guide me in the right direction. ***** stated that everything is in the control of your school's financial aid department. I told Florida Technical college this and they stated that they would not correct it because it wouldn't do anything. I have never felt so helpless and taken advantage of until now with this school. I have lost my employment and they won't do a judgement to correct it so I'm stuck paying for school and racking up bills even though I don't have any employment. This school doesn't care they ignore my calls, emails and tell me they are busy with new students to help. I wish this info was available to me when I started to stay away from this organization. They are of no help all they want is your money and will ignore you and try anyway to get it all. I advise everyone to PLEASE STAY AWAY!!!!! There's plenty of other more reputable schools out there. I'm stuck with all debt that even FaFsa says with my financial situation I shouldn't have.Initial Complaint
05/02/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On April 22, 2022, I was contacted by phone by an agent for Florida Technical College about getting enrolled in the online course for a diploma in Business Office Specialist. It was explained to me the basics of the course and the possibility of getting student aid and or federal loans. In the conversation with this agent and also others working for the college helping me apply for student aid was it ever made clear what the total cost would be, nor what I would have to pay back, just that any loans wouldn't start in repayment until six months after graduation, and I'd have ten years to repay them. Even when I directly asked for this information I was given misleading information, or nothing. Even though I had reached out to get help logging in to the website I was sent a student email and password. I was finally able to use these to access entry to the student portal, and upon my looking around things began to not add up. I had been given very little information very quickly, asked to sign a student aid form to apply, I wasn't given copies of anything. As I began trying to get the information I needed on my own I discovered that a lot of documents, some I'd never seen, were stored in a website Docusign. I was able to finally gain access to this site and the documents where I discovered that my signature had been electron copied and used repeatedly to sign different agreements. I also came across two hat said basical FTC could take what money they wanted from my student aid and spend however they needed, and that the total tuition was fifteen thousand something, with amounts I'd be charged but not what for. I would never have agreed to such nonsense. I feel this AGREEMENT should be completel void, no money expected from me, and my student aid left in full to be transfe to another college immediatel. I have also notified the Department of Education, the FTC, and the attorn general of Florida. I also think this school should be placed on a cease and desist.
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Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.