151 Customer Reviews
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Review from Mailedys T
5 stars10/08/2022
Carlos y Ricardo vinieron a mi hogar y fueron de mucha ayuda. Muy profesionales, contenta con el servicio
Translated by BBB Representative:
Carlos and Ricardo came to my home and were very helpful. Very professional, happy with the service
Better Path Financial Response
10/13/2022
Mailedys, gracias por tus reflexivas palabras. Estamos felices de escuchar acerca de su experiencia positiva.
Translated by BBB representative:
Mailedys, thank you for your thoughtful words. We are happy to hear about your positive experience.
Review from Orlando V
5 stars10/07/2022
mi nombre. orlando **** . fui atendido por el SR. carlos. el cual me atendio muy profecional. explicando todo sobre el programa. estoy muy satisfecho con su orientacion por el programa
Translated by BBB Representative:
my name. orlando **** . I was treated by Mr. Charles. who treated me very professional. explaining everything about the program. I am very satisfied with your guidance for the program
Better Path Financial Response
10/13/2022
Orlando, gracias por tu amable comentario. Nos alegra saber que tuviste una buena experiencia con Carlos. ¡Esperamos poder ayudarlo a salir de la deuda!
Translated by BBB representative:
Orlando, thank you for your kind comment. We are glad to know that you had a good experience with Carlos. We look forward to helping you get out of debt!
Review from Annjilease D
5 stars08/16/2022
I just want to take a quick moment to thank John and Brandon for helping me today. I really wasn't sure what I could deal with my credit card debt. Now I'm on track. I'm so glad you guys do this in person. Very helpful.Better Path Financial Response
08/18/2022
Annjilease, thank you so much for taking the time to reach out and share your experience. We're so glad to hear that your time with our representatives was beneficial to you!Review from Chris J
5 stars08/06/2022
This review is for the very helpful John I and Shaun P for helping me get back on track. I wasn't able to talk to them when I met up with them last night but they were able to come back today to explain to me that I was able to save over 300 dollar a month and after paying my credit cards over 70K over the last 9 years I am going to be debt free in 3.5 years. Thanks so much for coming by, it's awesome you do this in person.Better Path Financial Response
08/11/2022
Chris, that is incredible news. We're so happy to hear that our representatives were able to find a suitable solution for you that fit your needs. Thanks for sharing!Review from Brianna S
1 star07/02/2022
Came to my house unannounced. Idk who they are. Not welcome here. Will call police if they show up again.Better Path Financial Response
07/11/2022
Thank you for your feedback Brianna. We are pleased to inform you that your comment has been reviewed and we have removed you from our list. Therefore it is safe to assume that you will not receive any further contact from us. We wish you the best.
Review from Faith
1 star07/02/2022
My daughter said I wasn't feeling well. She attempted as nicely as she could that I would not be in interested. I don't want emails or a return visit. No is no. Furthermore, it is not any of your business if she helps me with financial obligations. My obligations and income are my business Stop being like the fuller brush man back in the fay Show up again and I'll report you.Better Path Financial Response
07/11/2022
Naomi, we are sorry to hear about this misunderstanding. Our records indicate that after communicating with your daughter our rep removed you from our list. Therefore, there was no worry about us returning or sending you more info. Our representative followed protocol and pulled you from our list. We apologize if that was not made clear. We wish you the best.
Review from Dennis A
5 stars06/21/2022
Anthony and Anjeles were awesome and patient. They took the time to explain everything to me. They were super nice and polite.Better Path Financial Response
07/11/2022
Dennis, thank you so much for your awesome feedback. We're happy to hear about your positive experience.Review from Williame R
5 stars06/02/2022
Carlos and Anna came to my door and were such lovely representatives. Having the opportunity to sit down with them made me feel at ease and allowed me to understand the options better.Better Path Financial Response
06/13/2022
William, we're so happy to hear about your positive experience with our representatives. Knowing that they were able to comfort you and provide you with adequate information shows us that they are living up to the standards that our company has set.
Review from Lori F
1 star05/18/2022
I think for a company to Walk door to Door with PERSONAL information about that property, is absolutely Violating the Privacy Act Law, and this PRACTICE should immediately stop. If someone wants your services, they will you seek you out. Why don't you and your staff Volunteer out a Hospital, or Shelter of some sort, instead of interrupting people living their lives!!!! Take Me OFF your listBetter Path Financial Response
05/24/2022
Lori, we apologize for alarming you. We have found that a lot of the individuals we interact with enjoy the opportunity to speak face to face with a knowledgeable representative. However, we are sorry to hear that this did not sit well with you. That said, your idea on volunteering actually sounds like a fantastic suggestion. We will be discussing this further and seeing if this can be something we can implement. Thank you again for your feedback and we wish you the best.
Review from Sriram S
5 stars05/06/2022
I'm really glad that John I and Reggie Y came to my house today. I was currently looking into options to deal with my high interest credit cards. After a few minutes with them we figured out a path to pay them off quicker and cheaper. Thanks better path.Better Path Financial Response
05/16/2022
Sriram, we appreciate you going out of your way to provide us with positive feedback on your experience. Thank you and we look forward to working together.
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