ComplaintsforJeremiah's Italian Ice Management, LLC
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Complaint Details
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Initial Complaint
05/22/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Plastic chunks found in Italian ice. Complaint not taken serious at location.Initial Complaint
12/21/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
$33.58 Transaction date December 15, 2022 $17.52 Transaction date December 15, 2022 Both of these transactions were for goods/services at Jerimiahs Italian Ice at the above location. On both of these purchases the company used a third party to deliver the purchases. On both occasions product was damaged, and order on second order was incorrect completely not what order. As soon as I realized what had happened I called the store spoke with the Manager. Manager instructed me to email the support department requesting a refund for the purchases. I really just wanted the correct items ordered, however she did not offer that option. I have to date recieved no response from the support department, so I now want a complete refund, because jerimiahs did not deliver what was purchased. In addition all items were ordered through the buisness app.Customer response
12/28/2022
The buisness did resolve our complaint and was very helpful.
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.