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ComplaintsforGun shop tactical
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Complaint Details
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Initial Complaint
12/19/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Online purchase was made from gunshoptactical.com on 11/16/22. I chose the pay by ***** option and A text from ************ was sent to me a with the Zelle name for the $950 dollar transfer. Here is the full text I received:- - "Greetings ********************* just received your order for The brand new RUGER SFAR **** **** / 308 Win - Autoloading RifleThanks for providing your FFL dealers address information which you want this product shipped through And we can ship out Thursday 2pm Eastern timeBelow is the Zelle email for payment Zelle Email : ****************************** Name : NATURI REENAE POTTERPrice : $1000Total price with 5% zelle discount : $950Let us know soon as payment is completed so we can process your orderThe Gun Shop Tactical" - - I completed the Zelle transfer on 11/16/22. After several attempts to confirm shipping I have not received communications back. I have made several calls to the ************ number listed on the website and the same number texted me. I reported this to my bank ***** Fargo and they investigated the money was received by another bank and payment was removed from my account. I have emailed and sent text asking for a refund. I am attaching the Zelle entry that is on my bank statement showing my transfer. I am attaching the email confirmation for the order and the screen shot of the text message order confirmation.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.