ComplaintsforReclaim Health Group LLC

• Initial Complaint

  06/20/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  I received a card in the mail offering a free dinner at CJ Himarks in January 2023. They had a 2 day presentation - 3 meals. I went to the early one at 4p. they said they were injecting embryonic cells. We were told the cells would regenerate thousands fo times faster than other cells. This would help older people. They invited us to stay afterwards in the conference room. He was from *******. Then they told me to meet them at the ***********. They took my health information. They checked my credit, and got the $12,000 financed through Momnt Loan, PO Box *****, SandySprings GA ***** to Biologics (FKA Reclaim) $499 a month. They said their medical panel in ******** would review the info, and a week later I would be injected. This was the beginning of February, and they called the next day and told me to show up at ***********, ******, **. A nurse showed up from ***********, She was an hour late. She said she was going to be meeting others in their home. She took me to the swimming pool area and she injected my knee, and an inch above my wrists. They called a week later to ask if I had a bad reaction. I did not. I was told I might not see results for a year. There has been no improvement. I called to tell them. They also say they will take the information. They are like gypsies, they roam around. I have not received any more injections.

• Initial Complaint

  05/14/2024

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  My husband and I received a brochure in the mail advertising a free meal and information regarding a new pain management program, promising only information and a special meal. We decided to attend, since my husband has had ongoing pain with arthritis and other unspecified stiffness, and it happened that in March the pain he was experiencing was especially bad. He is 73 years old, and has physically worked very hard, as a ********* and a farmer for all of his life, and had noticed that his ability was suddenly very much less.The meal was on March 12 in ********, **. Three other couples attended; the presenter was very relaxed and very convincing of the amazing results available through a new alternative pain control management procedure, stem cell treatment. *********************** did not lie to us, and I don't believe that either he or his company was at fault in offering this treatment, but what happened afterward has made us change our minds. He admitted that no medical insurance would be likely to fund the stem cell treatment, and was clear about that, but he was also very insistent that we were lucky, because there was an opportunity coming up in only about two or three weeks, and we could get a 15% discount (on the approx. $8000 cost) if we would commit that evening. So we paid. He also made it clear that we would have until the following Mon. for the credit card payment to go through.The charge of $6872 was taken from our credit card on Mar. 18, 6 days later.Only about two weeks later, ***** had had so much increased pain and discomfort that we contacted *********** in *********, **, and were able to get an appt. on April 8.Doctors at Mayo suspected prostate cancer, and are still working with us to resolve *****'s medical issues. When we contacted ***** to see if we could get any or all of our money back, because of the change in focus on *****'s health, he said it was too late, and we could only hope to maybe use our $6872 credit sometime in the future.

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