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          Find a Location

          AeroCare has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileAeroCare

            Hospital Supplies
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            3325 Bartlett Blvd

            Orlando, FL 32811

            Get Directions
            Email this Business
            (407) 206-0040

            Customer Reviews

            1.14/5

            Average of 28 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            44 complaints closed in last 3 years

            13 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            AeroCare has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              3325 Bartlett Blvd, Orlando, FL 32811
              Email this Business
              BBB File Opened:
              5/12/2011
              Years in Business:
              23
              Business Started:
              4/5/2001
              Type of Entity:
              Corporation
              Alternate Business Name
              • Home Respiratory Solutions, Inc
              Business Management
              • Stephen P. Griggs, President
              Contact Information

              Principal

              • Stephen P. Griggs, President

              Customer Contact

              • Stephen P. Griggs, President
              • Joseph P. Russell, CEO/Owner
              Additional Contact Information

              Fax Numbers

              • (407) 316-0133
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              44 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/22/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              I paid full price for my medical supplies in January, which were labeled as a three month supply, but it wasnt a three month supply. It only lasted me for two months, because my deductible had not been met and on top of all that I keep getting billed $29 a month for the three straight months which are automatically paid because Im on auto renewal so theyre different bills. Upon inquiring about these charges each individual time no more clarification is given they keep saying they cant charge me all at once because its three month supply so they have to separate it out into three months, but I paid full price for all of my stuff all at once when I ordered it so why on top of all of that is there an additional almost $30 a month charge? Like a broken record they just keep saying the same thing in three different times, theyve tried to email me an itemized statement and I never have yet to receive one of those either.
              Read 43 More Complaints

              Customer Reviews

              28 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Debra M

              05/15/2024

              Aerocare does not deserve even a star. I have had nothing but problems with them. They continually try to charge you for something. I sent back an unopened pkg have the proof from *** because they were trying to charge me around ****** for supplies out of pocket. Then turned around and tried charging me with monthly rental fee for ******. Which they are not supposed to as my insurance covers all this stuff , but not according to aerocare. This is the worst company. It took me several tries to call them, I was even hung up on. When you talk to them they just keep asking you to pay them instead of dealing with the real problem THERE BILLING!! Do not ever ever ever go to aerocare or adapt health which is one in the same. I am going to return the cpap machine, its easier to die in your sleep then deal with such B.S. I am so so so disappointed in the system. So much free money goes out to illegals, and the hard working honest people are being s*** on.
              Read 27 More Customer Reviews

              Local BBB

              BBB Serving Central Florida

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