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ComplaintsforExpedited Movers, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My home on ********************* was damaged considerably and items moved damaged due to negligence and inexperienced movers. This was the movers first day on the job and was not disclosed as such by company. My new maple flooring was damaged and needs replaced in servers l areas including the staircase. Walls were damaged with holes and scuffs numerous areas in home. Furniture was damaged beyond repair. The movers didn't seem to care and were Reckless not taking care. I request replacement and repair. I did not sign the contract and listed the damage. Therefore you are liable. I would never agreed to let your company move me given no experienced movers and replacement clause. The movers received payment with prejudice and damage noted forced by agent. . The agent never reviewed any contract with me at any time or liability limits. As l said l never agreed or signed terms. I was not present at completion of move or gave others to represent me. I am a senior citizen who has been scammed. More given at request. More damage photos Contact me to resolve. ************************* Letter from company ******, Thank you for reaching out to me about your move. In order to appropriately determine the nature of the issue I am going to refer you to our claims department. Our claims department is extremely helpful and understanding as they specialize in this type of situation. They will complete an internal review with all parties involved and get to the bottom of the situation. Please send in a written account of what transpired and provide any possible photograph documentation to further support your claim. You can reach our claims department here: [email protected] Thank You. Sincerely Scott S****** Move Coordinator 866.290.3939 Expedient-Movers.com
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.