ComplaintsforAppliance Repair Experts
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/22/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
This business is using my address without my knowledge or permission. It is a residential address and not in any way related to this business. I have tried the phone numbers found on the internet (where they are also using my address) and cannot reach an actual person to resolve this.Business response
05/13/2022
Business Response /* (1000, 5, 2022/04/25) */ We are not using this customers address. We are in Orlando FL not Fort Myers, FL. None of our advertising has a Fort Myers FL address. We only use one address that is in downtown Orlando FL 32801. Consumer Response /* (3000, 7, 2022/04/26) */ (The consumer indicated he/she DID NOT accept the response from the business.) While I appreciate their response and this could well be true, the fact remains that someone is using their business name in this area, and falsely using my address as a point of contact. I would appreciate their cooperation in helping me find out who it is and correcting the situation. Consumer Response /* (2000, 14, 2022/05/02) */ The company reached out to me to resolve the issue and I think we are both being scammed by a third party. They were very helpful in trying to determine a resolution and they had several suggestions as to how I might pursue on my end. As far as I am concerned I have no complaint against Appliance Repair Experts in Orlando.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.