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Find a Location

AeroCare Holdings, Inc. has 39 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAeroCare Holdings, Inc.

    Medical Equipment
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 54 Customer Reviews

    Customer Complaints

    143 complaints closed in last 3 years

    48 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Durable medical equipment, respiratory therapy services and medical equipment to primarily older adults.

    Business Details

    This is a multi-location business.

    Find a Location

    AeroCare Holdings, Inc. has 39 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      3325 Bartlett Blvd, Orlando, FL 32811-6428
      BBB File Opened:
      1/10/2014
      Years in Business:
      21
      Business Started:
      7/28/2003
      Business Incorporated:
      7/28/2003
      Type of Entity:
      Corporation
      Business Management
      • Monica Perozzi, Complaint Contact
      Contact Information

      Principal

      • Monica Perozzi, Complaint Contact

      Customer Contact

      • Monica Perozzi, Complaint Contact
      • Monica Perozzi, Company Contact
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      143 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/07/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I would like to receive the portable oxygen concentrator that a prescription has been sent to areo care for, it has been over a year and they still refused to send me the portable oxygen concentrator. When I inquire about this it's so very important as I'm a homeless veteran at this time and I'm unable to plug in my home concentrator which areo care will only allow me to have four small tanks which they require me to fill from my home concentrator myself which they last less than an hour a bottle and am unable to fill at this time. When I complain the only response I receive is that due to my being homeless I am treated bad and they threaten if I do not have a home address immediately they will be coming to remove ALL my oxygen equipment which will kill me. I'm on 5 liters 24/7.
      Read More

      Customer Reviews

      54 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lindsay Z

      1 star

      08/12/2024

      Decided not to honor a payment arrangement and billed me over 400 on my card they had on file without my permission! And now are refusing to fill my father's oxygen tanks that he needs to go to his doctors appointments as he has horrible COPD! They also keep changing the amount they say I owe, billed my hundreds more then i should have been. His coverage didn't change at all and yet suddenly my bill is much higher... i am so paying on things that should have been paid off by now. The are owned by another medical company so currently I can not get my dad his oxygen, get his broken hospital bed fixed unless I pay them between 400 and 700 they can't seem to decide how much I really owe. They lied to his doctor telling them that I wasn't paying the payment arrangement when I have the emails with the payment confirmations and back statements showing I have paid every month!!! Horrible company and when i wouldn't agree to give them a new charge card for auto payments because they refused to tell me the amount they were going to charge every month they HUNG up on me. Horrible company!

      Local BBB

      BBB Serving Central Florida

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