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ComplaintsforAll Musica Entertainment Llc
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Complaint Details
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Initial Complaint
12/26/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
An event's organization is denying to give me a refund from a ticket that I bought. It is a very specific issue because it is a combined sell. The tickets were sold combined for two days event, but now they are selling them separatly. I want my money back and I will buy the ticket for just the day I want. I was forced to buy a combined ticket. It is not fair. There are multiple people messaging the event's organization Instagram's page and nobody is answering us. Please, we need help!Initial Complaint
12/22/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I bought tickets (TWO tickets for $1000k EACH for an EYE Party called "Réveillon Miami" organized by BRAZILIANS!). The problem is the event's organization started selling the Tickets 6 months ago for 2 days (12/31/2022 AND 01/01/2023) as a COMBINED SALE and that's what I bought! I've never was interested in buying tickets for the Jan 1st, but I was FORCED/OBLIGATED to do it since the tickets at that time weren't sold separately. Now (few days before the event) they decided to SPLIT the tickets and sell them separately! Well, since I was not interested to buy any ticket for the Jan 1st, I've requested refund for that day (01/01/2023)! However, the event's organization represented by a person called ANDERSON is keeping passing the responsibility to TIKTX (A company where I bought the tickets!) Well, it is a third part company, they just sell tickets! The issue is not related to them! Things have been changed by the NYE's party organization! This is not Brazil! There is LAW in the US! I want my fully refund! I was forced to buy a COMBINED ticket without choice 6 months ago! I paid $1000k for 2 days and now the ticket is $700 for the 12/31! So, a few days ago I've bought NEW tickets (Now I've bought FOUR tickets including my parents' tickets in the new purchase since they are having the same problem as me! We bought at the same time!) for $700 and I requested my FULLY refund regarding to my first purchase! I don't want to take ANY ADVANTAGE of this event! I'm just asking to have the same right as those that are buying the tickets on the last minute! I planned and organized myself in advance and now I'm punished by that! I've already bought NEW tickets with the NEW price! And I want my FULLY refund regarding to my first purchase! Simple like that!
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.